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Federal Work Study - Box Office​/Theatre Assistants

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: East Carolina University
Apprenticeship/Internship position
Listed on 2026-08-04
Job specializations:
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Admin Assistant, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 10 - 14 USD Hourly USD 10.00 14.00 HOUR
Job Description & How to Apply Below

Federal Work Study
- Box Office/Theatre Assistants

Position Title Federal Work Study
- Box Office/Theatre Assistants

Posting Number

Posting Number 08434

Position Number

Position Number 08434

Student Job Category

Position Location

Position Location On-campus

City

State

State NC

Number of Vacancies

Number of Vacancies 14

Rate of Pay

Rate of Pay $10.00 - $14.00/hourly

FLSA Status

FLSA Status FLSA Non-exempt

Will the position be subject to the CBC policy?

Will the position be subject to the CBC policy? Yes

Job Description

ECU School of Theatre and Dance is seeking several enthusiastic and reliable Box Office/Theatre Assistants to support the Box Office Manager with ticket sales, customer inquiries, and various administrative tasks related to the ECU /Loessin Playhouse operations and marketing including social media, website, and visual promotions. This role involves direct interaction with the public, requiring strong customer service skills and professionalism both in-person and over the phone.

Key Responsibilities
  • Assist with ticket sales and patron communications
  • Respond to phone messages and emails
  • Support general box office operations
  • Assist with marketing and event advertising
  • Perform miscellaneous duties as assigned by the Box Office Manager
  • Potentially assist in Design & Production shops (e.g., costumes, paint, props) based on experience and availability
Work Schedule
  • Primarily Monday–Friday, 10:00 AM – 4:00 PM
  • Flexible hours to accommodate class schedules
  • Evening and weekend shifts required during Playhouse performances (scheduled in advance)
  • Box office closed during university holidays and breaks
Dress Code
  • Business casual attire during performances or show-specific costumes as directed by the Design Team
  • Casual attire acceptable during non-performance work hours

Assignments to Design & Production shops will be discussed during the interview for applicants interested. We welcome applicants from all backgrounds and levels of experience.

GPA Requirement

Minimum of 2.0

  • Strong communication and customer service skills
  • Ability to work independently and as part of a team
  • Professional demeanor and punctuality
  • Interest or experience in theatre production

All majors are welcome, no experience required.

License/certification required

Special Instructions to Applicant

Please upload your Resume and Federal Work Study Hiring Authorization Form online. To be ELIGIBLE for FEDERAL WORK STUDY POSITIONS , students MUST QUALIFY and RECEIVE an AWARD from the ECU Financial Aid Office (Old Cafeteria Complex, .)

Employment is contingent upon the successful completion of a background check. All offers of employment are conditional and subject to verification of background information, with satisfactory results required before the start of the position,

Additional Instructions to Applicants

Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire.

Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA ) should contact the ADA Coordinator at  (Voice/ TTY ) or ADA
-Coordinator.

Eligibility for Employment

Individuals submitting profiles for these positions must be current ECU students, in good-standing and meet the respective GPA requirement as required by the position type. Final candidates may be subject to criminal & sex offender background checks based upon the duties and responsibilities of the position. Some vacancies also require motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Department for People Operations, Success, and Opportunity

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at  or toll free at or send an email to employment. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST .

Supplemental Questions

Required fields are indicated with an asterisk (*)

  • Have you been approved for federal work study? (Please note that you will need to add your federal work study authorization form online).
  • Yes
  • No
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