Customer Service & Resolution Specialist
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-08-04
Listing for:
CSS
Full Time
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
CSS in Raleigh, NC is seeking a Customer Service Representative to respond to inquiries by phone, email, and walk-ins, providing resolution and guidance. The role involves addressing routine and some non-routine problems, and coordinating with other departments to ensure follow-up.
You will support the sales counter as needed and maintain professional, helpful customer interactions. Ideal candidates have 2–4 years of relevant experience, strong communication skills, and proficiency with MS Word
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