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Membership Concierge II: Guest Experience & Retention Pro

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Life Time Inc.
Full Time position
Listed on 2026-08-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep, Bilingual, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below

Life Time Inc. is seeking a Membership Concierge II to serve as the front-line contact for members and guests at our resort. You will support account maintenance, program details, events, pricing and policies while delivering warm, personalised service.

In this role you will handle inbound calls, outreach to engage and retain members, learn club programming, and assist with sales and transactions. A passion for hospitality and strong communication are essential.

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