Campus Operator

Posting Number:

PG195158SP

Internal Recruitment:

No

Working Title:

Campus Operator

Anticipated Hiring Range:

$35,000

Work Schedule:

This is an on-site, in-office position with a Monday–Friday schedule. Standard hours are 8:00 a.m. – 5:00 p.m., with flexibility required to provide coverage between 7:30 a.m. – 5:30 p.m. as needed.

Job Location:

Raleigh, NC

Department:

Office of Information Technology-Communication Technologies

About the Department:

Communication Technologies (Com Tech) provides a variety of voice, data, and video communication services to faculty, staff and students of the University community. Com Tech provides the design, installation, maintenance, and management of the network facilities. The department provides conduit/wire materials, installation and maintenance. The department also manages the University switchboard and departmental online directory.

Wolfpack

Perks and Benefits :

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer:
Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Essential

Job Duties:

As the first point of contact for students, faculty, staff, and visitors, you will create a welcoming and professional experience while keeping daily operations running smoothly. You will manage incoming calls, coordinate appointments, maintain scheduling calendars, distribute keys and visitor permits, and ensure the front desk operates efficiently. Additionally, you will occasionally assists with conference call coordination and provide administrative support to ensure smooth daily operations across the University.

Other Responsibilities:

In addition to the core responsibilities of this role, there may be occasional opportunities to take on additional duties. This offers an opportunity to build on your skills, explore new areas, and gain a deeper understanding of the department’s operations.

Minimum Experience/

Education:

High School Diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Preferred Qualifications:

• Experience operating a multi-line telephone system, including conference calling and call routing
• Excellent customer service skills with the ability to communicate professionally and assist various groups of callers, visitors, faculty, and staff
• Working knowledge of basic computer applications and office technology.
• Ability to train, mentor, and support the onboarding of new employees.

Required License or Certification:

N/A

Valid NC Driver's License required:

No

Commercial Driver's License Required?:

No

Job Open Date:

08/07/2026

Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.):

08/13/2026

Position Number:

Position Type:

SHRA

Position Classification Band

Title:

Administrative Support Associate

Position Classification Band Level:

Contributing

Position Classification Salary Range:

$ 33,540 - $ 54,455

Salary Grade Equivalency:

57

Alternate Option:

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Full Time Equivalent (FTE) (1.0 = 40 hours/week):

1.00

Appointment:

12 Month Recurring

Mandatory Designation
- Adverse Weather:

Mandatory
- Adverse Weather

Mandatory Designation
- Emergency Events:

Non Mandatory
-…