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Service Delivery Manager: Customer Success & Renewals
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-08-14
Listing for:
SHI
Full Time
position Listed on 2026-08-14
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management
Job Description & How to Apply Below
SHI is looking for a Service Delivery Manager to ensure high-quality service delivery and customer satisfaction. The role requires overseeing operations and collaborating with teams to exceed customer expectations while managing escalations effectively.
Candidates should possess a bachelor’s degree and relevant experience, particularly in customer support and Microsoft services. Required certifications include Microsoft 365 and Azure Fundamentals, to be obtained within two months of hire.
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