Healthcare Customer Care Coordinator
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-08-22
Listing for:
Grailbio
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator
Job Description & How to Apply Below
GRAIL is seeking a Customer Service Coordinator II to support internal and external stakeholders with a wide range of inquiries, resolving issues and ensuring high customer satisfaction. The role emphasizes documentation, process improvement, and adherence to service metrics.
The position requires 60% on-site work (hybrid as scheduled) and may involve evenings or weekends to meet business needs. A strong foundation in customer service and relevant systems is essential.
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