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Banking Customer Experience Rep
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-08-28
Listing for:
First Citizens Bank
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
First Citizens Bank in Raleigh, NC seeks a responsive Client Service Specialist to handle inbound calls and live chats for retail, commercial, and online banking inquiries. You will identify cross-sell opportunities and guide customers through banking tools with confidential, accurate service.
Preferred candidates have at least 1 year in call center or customer service; bilingual in Spanish is a plus. This on-site role offers growth opportunities and a comprehensive benefits program.
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