Part Time Patient Access Customer Service Representative

Position: Part Time As Needed Patient Access Customer Service Representative
## Part Time As Needed Patient Access Customer Service Representative Apply locations:
Bryson City, NCtime type:
Part time posted on:
Posted Yesterday job requisition :
R
*
* Location:

LifePoint Swain Community Hospital
**** Shift: PRN - as needed, minimum 48 hours required a month, 24 hours on call, additional shifts available
** Ready to start a meaningful career in healthcare - even if you’ve never worked in the field before? Join
** R1**, the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

At R1, you’ll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.

As a
** Patient Registration Customer Service Representative
** in Patient Registration, you will be the first friendly face patients meet when they check into the hospital. You’ll:
* Help patients navigate the registration process
* Answer questions with confidence, clarity, and compassion
* Gather accurate information quickly in a fast-paced environment
* Build trust with patients during moments when they may be scared, confused, or overwhelmed

No healthcare background? No problem. We’ll train you every step of the way—and this role is a fantastic launchpad for a growing healthcare career.
** Why You’ll Love This Job
** Make a Real Difference:
Patients lean on you for support and reassurance. You’ll be more than a data collector - you’ll be a calm, helpful presence during stressful times.

Learn Healthcare from the Ground Up:
From insurance basics to hospital workflows, you’ll gain valuable knowledge and skills that open the door to long-term career growth.

Fast-Paced, Never Boring:
You’ll move between computer screens, phone calls, and in‐person interactions - balancing accuracy with compassion while working alongside clinicians and emergency staff.

Supportive Team Environment:
We’re invested in your professional journey. You’ll be surrounded by teammates who have your back and leaders who want to see you succeed.
** What You’ll Do Day-to-Day
*** Work across multiple computer systems to register patients efficiently
* Answer phones and gather information quickly and accurately
* Assist patients who may be ill, anxious, or confused
* Navigate diverse insurance plans and coverage details (with training!)
* Adapt to interruptions from clinical teams during urgent care situations
* Build rapport and ease patient concerns in real time
*** This isn’t a sit-back-and-relax desk job—you’ll be on your feet, thinking fast, and making a real impact.
***** Requirements
* ** High School Diploma or GED
* Strong customer service experience
* Ability to pass background check, drug test, and meet vaccination requirements
** Preferred
* ** Medical or healthcare experience (but not required!)
** Your Healthcare Career Starts Here
** If you’re a compassionate communicator, a quick learner, and someone who thrives in a dynamic environment, we’d love to meet you. Join us at R1 and take the first step toward a fulfilling, purpose-driven career.
** Apply today!
** For this US-based position, the base pay range is $16.50 - $20.66 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly…