Customer Success Partner — SMB & Retention
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Relay is building a platform-centric AI leader for frontline operations. The Customer Success Coordinator will manage SMB accounts, drive adoption, engagement, and retention, and work across Product, Marketing, Sales, Support and Billing to deliver measurable value.
You will learn to interpret health metrics, run structured discovery, and establish durable relationships across customer sites to protect retention targets and enable growth.
We invite applications for the Customer Success Partner — SMB Growth & Retention position located in Raleigh, NC, United States.
We appreciate your interest in this position.
Join Relaypro and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Customer Success Partner — SMB Growth & Retention role at Relaypro, based in Raleigh, NC, United States.
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