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Proactive Customer Experience & Order

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Capitol Coffee
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below
Position: Proactive Customer Experience & Order Support

Capitol Coffee Systems is seeking a detail-oriented Customer Service Representative to manage customer interactions and ensure a seamless experience for clients. You will handle phone and email inquiries, process orders, and maintain accurate records in a fast-paced office environment.

The role emphasizes strong communication, organization, and teamwork, with responsibilities spanning order processing, CRM/ERP use, and documentation to support customer satisfaction.

We invite applications for the Proactive Customer Experience & Order Support position located in Raleigh, NC, United States.

This posting is for the Proactive Customer Experience & Order Support role at Capitol Coffee, based in Raleigh, NC, United States.

We are looking to fill the Proactive Customer Experience & Order Support position at Capitol Coffee in Raleigh, NC, United States.

The Proactive Customer Experience & Order Support role at Capitol Coffee is now open for applications in Raleigh, NC, United States.

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