Hybrid Customer Solutions Specialist
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep
Merz North America, Inc. is seeking a Customer Solutions Agent in Raleigh, NC to deliver energetic, professional support to customers. You will respond to inbound calls, process orders, and manage invoice and payment needs while promoting programs and products.
The role emphasizes effective communication, problem solving, and adherence to SOPs across Salesforce Service Cloud, SAP, and other systems to ensure a positive customer journey and one-call resolution whenever possible.
For the Hybrid Customer Solutions Specialist position at Merz North America, Inc, we are reviewing applications now.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Raleigh, NC, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 42.000 - 64.000.
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