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Hybrid Customer Solutions Specialist

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Career Opportunities at Merz
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 42000 - 60000 USD Yearly USD 42000.00 60000.00 YEAR
Job Description & How to Apply Below

Merz is seeking a Customer Solutions Agent in Raleigh, NC for hybrid work (3 days in office, 2 days remote). You will handle inbound calls, process orders, and manage inquiries with a focus on timely, accurate service.

The role requires 1–2 years in customer service, strong communication, and ability to navigate CRM and ERP systems to support customers and promote programs. Equal opportunity employer.

Our team is growing, and we are hiring a Hybrid Customer Solutions Specialist in Raleigh, NC, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Raleigh, NC, United States.

This opportunity is part of our work in Management & Operations, Sales.

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