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Regional Technical Trainer

Job in Raleigh, Wake County, North Carolina, 27611, USA
Listing for: Gregory Poole Equipment Company
Apprenticeship/Internship position
Listed on 2026-02-17
Job specializations:
  • Education / Teaching
    Adult Education, Faculty
Job Description & How to Apply Below
Primary Function

The GP Academy Regional Technical Trainer is responsible for delivering regional high-quality, hands-on training to new and experienced technicians across Gregory Poole's apprenticeship program, advanced Caterpillar technician training programs, and other technical development initiatives. This role requires a strong technical background, a passion for teaching, and the flexibility to cross-train in multiple disciplines in multiple on-site locations.

Essential Duties

Instruction & Facilitation

Deliver instructor-led training for the Gregory Poole Apprenticeship Program, focusing on foundational skills, safety, customer training and equipment systems
Facilitate advanced Caterpillar Technician training, including diagnostics, hydraulics, electronics, and powertrain systems
Crosstrain and deliver instruction in additional areas Such as power systems, Sitech, rental allied, material handling or emerging technologies (e.g., electric or autonomous equipment)
Deliver training at least 3 days per week
Maintain a minimum instructor evaluation average score of 4.5

Curriculum Development & Customization

Collaborate with subject matter experts, instructional designer and OEM professionals to develop and update training materials, lesson plans, and assessments
Work with the instructional designer to customize content to meet the needs of different learner levels and business units
Ensure training content aligns with Caterpillar standards, industry certifications, and Gregory Poole's operational needs

Leadership

Provide a leadership role for work through knowledge and specialization/s
Work with complex, advanced technical projects or business issues requiring state-of-the-art technical and/or industry knowledge and collaborate for a holistic approach
Collaborate with outside vendors as necessary
Assume a leadership role for the work group and/or Technical Trainer Team
Mentor & team teach with new trainers as well as audit their classes

Learner Support & Evaluation

Provide coaching, mentorship, and performance feedback to learners
Assess learner progress through practical evaluations, written tests, and hands-on demonstrations
Serve as TCG (Technician Career Guide) task performance validator in support of technician development

Training Operations

Maintain training equipment, tools, and classroom environments
Ensure compliance with safety standards and training protocols
Track attendance, certifications, and training records in the LMS

Local Schools and Community Colleges Relationships

Serve as the official point of contact and liaison for regional high schools and community college programs, fostering collaboration and coordination
Participate in school advisory boards providing guidance on training topics and GP apprenticeship development

Support & Eval

Review pre and post class assessments and conduct needs assessments with branch managers to determine training gaps and new class opportunities
Review hands-on projects and submit performance reports to evaluate demonstrated TCG competencies if rework has been required
Review rework trends at assigned branch based on tech level to determine improvement opportunities to curriculum
Solicit 360 feedback from stakeholders from region

Minimum Requirements

Education

Associate's or bachelor's degree in Diesel Technology, Industrial Technology, or related field (or equivalent experience).

Work Experience

7-10+ years of experience as a technician or technical trainer in heavy equipment, power systems, or related industries.
Strong knowledge of Caterpillar equipment and systems preferred.

Experience with instructional delivery, adult learning principles, and hands-on training.
Excellent communication, facilitation, and interpersonal skills.
Proficiency with Microsoft Office and Learning Management Systems (LMS).

Physical

Have the ability to occasionally lift up to 50 lbs. of materials.

Other

Ongoing professional development requirements through monthly hands-on work with senior technicians on multiple complex equipment platforms to develop the practical proficiency necessary to support the training curriculum.
Caterpillar Instructor Accreditation or OEM training certifications strongly preferred; or gain certification within 6-12 months of hire date.

Experience with eLearning tools or blended learning environments. MACS instructor certification and/or gain certification within 6-12 months of hire date.
Ability to travel to multiple Gregory Poole branch locations or a central location weekly for training purposes.
Ability to travel to regional community colleges as necessary.
Spanish fluency is a plus.
Must hold a valid driver's license.

This job description is not intended to be all inclusive. Your supervisor may request and assign you similar duties. Any major modifications to this job require Human Resources approval.

Equal Opportunity Employer/Vets/IWD.  Gregory Poole Equipment Company is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities.
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