Trainer, Healthcare Administration

Epic Patient Access Principal Trainer

Remote (Raleigh/Durham, NC)

We are seeking an experienced Epic-certified Principal Trainer – Patient Access to support a large-scale EHR implementation initiative within a state healthcare environment. This role will lead the development and execution of the Patient Access training strategy and ensure training materials and environments meet Epic standards.

• Grand Central Curriculum Certification
• Prelude Curriculum Certification
• Cadence Curriculum Certification
• TED
  105 – Training Wheels Behind the Scenes
• TED
  300 – Training Environment Build Certification

• Develop and manage comprehensive, role-based training programs
• Design, develop, and maintain instructional materials and documentation
• Maintain policy and procedure documentation
• Incorporate feedback into training materials and processes
• Build, test, and troubleshoot MST training environments
• Collaborate with SMEs and cross-functional teams
• Deliver classroom and virtual training sessions
• Provide post-training support to end users
• Lead train-the-trainer initiatives
• Train and credential additional classroom trainers
• Present complex technical topics clearly and effectively
• Prioritize assignments and adhere to project timelines

• 5+ years of experience as an Epic-certified Principal Trainer
• Certified in Cadence Enterprise Scheduling, Prelude Registration, and Grand Central Patient Flow (Transfer Center preferred)
• 3+ years of experience in adult education (health IT or revenue cycle preferred)
• Strong presentation and facilitation skills
• Ability to work independently with minimal supervision
• Proven ability to manage timelines and deliver high-quality training materials
• Ability to quickly learn new content and translate it into effective training programs
• Strong analytical skills with the ability to interpret and summarize complex material

• 3+ years of experience building Epic training environments

If you are a certified Epic Principal Trainer looking to contribute to a meaningful healthcare transformation initiative, we encourage you to apply.