Patient Access Principal Trainer; Epic

Patient Access Principal Trainer (Epic)

Epic Principal Trainer, Raleigh, NC, US

The North Carolina Department of Health and Human Services requires the services of one (1) EXPERT Epic Principal Trainer – Patient Access to manage the Patient Access training plan for the implementation of an EHR project for the Division of State Operated Healthcare Facilities.

• Grand Central Curriculum Certification
• Prelude Curriculum Certification
• Cadence Curriculum Certification
• TED
  105 Training Wheels Behind the Scenes
• TED
  300 Training Environment Build Certification

• Developing role-based training content, independently or with team members, using a variety of software programs, tools, and applications such as Microsoft Office.
• Designing, developing and maintaining instructional materials.
• Maintaining policy and procedure documentation.
• Incorporating feedback from others into existing training and training administration procedures.
• Learning new content and consulting with subject matter experts to develop training materials and answer any participant questions.
• Assisting with building and testing of training environments (MST environments), and providing support and troubleshooting issues.
• Collaborating with other trainers by co-facilitating classroom instruction and assisting with exercises as needed.
• Preparing training lessons, printing materials, and setting up the training room and environment prior to the training session.
• Presenting information verbally and in writing in a clear and easy-to-understand manner.
• Following up with trainees outside of the classroom to offer additional support.
• Serving as an expert educator to state staff.
• Training and credentialing additional classroom trainers as needed (train-the-trainer).
• Training staff and end users by teaching technical topics as needed.
• Managing assignments by prioritizing assignments and by creating and adhering to timelines.

• Experience as an Epic-certified Principal Trainer. Required 5 Years
• PT 4 - certified as Principal Trainer for Cadence Enterprise Scheduling. Prelude Registration, & Grand Central Patient Flow with Transfer Center Required
• Ability to work without close supervision, taking ownership of work activities, & ensuring training sessions & materials meet Epic's standards Required
• Skill and experience in adult education, especially for health information technology or healthcare revenue cycle applications Required 3 Years
• Demonstrating flexibility with respect to required changes in training content and delivery methods Required
• Demonstrated ability to take ownership of work activities &ensure that they are completed accurately, efficiently, and timely Required
• Ability to learn new content and leverage that knowledge to develop strong training programs. Required
• Develops presentations & presents in a clear & interesting manner, commanding the audience's attention, & handling questions/challenges. Required 3 Years
• Ability to read text, identify major points, make inferences, and draw conclusions that accurately reflect the material Required
• Certified in developing the Epic training environments. Highly desired 3 Years