Certified Epic Principal Trainer

Overview

Developing role-based training content, independently or with team members, using a variety of software programs, tools, and applications such as Microsoft Office.

• Designing, developing and maintaining instructional materials.
• Maintaining policy and procedure documentation.
• Incorporating feedback from others into existing training and training administration procedures.
• Learning new content and consulting with subject matter experts to develop training materials and answer questions.
• Assisting with building and testing of training environments (MST environments), and providing support and troubleshooting issues.
• Collaborating with other trainers by co-facilitating classroom instruction and assisting with exercises as needed.
• Preparing training lessons, printing materials, and setting up the training room and environment prior to the training session.
• Presenting information verbally and in writing in a clear and easy-to-understand manner.
• Following up with trainees outside of the classroom to offer additional support.
• Serving as an expert educator to state staff.
• Training and credentialing additional classroom trainers as needed (train-the-trainer).
• Training staff and end users by teaching technical topics as needed.
• Managing assignments by prioritizing assignments and by creating and adhering to timelines.