Instructional Designer

Instructional Designer I Raleigh, NC

Do you love turning complex ideas into clear, engaging learning experiences? Join our Content Development team as an Instructional Designer I, where creativity meets strategy. In this role, you'll help shape the way users learn by creating impactful instructional content and training materials for Aspire, online help resources, and other learning platforms. You'll collaborate with subject matter experts to uncover learning needs, define objectives, and craft original content that empowers learners to succeed while making learning informative, intuitive, and even a little fun.

• Develop instructional content by defining learning objectives, developing exercises, and writing effective assessments that facilitate learner retention
• Manage the content development process for assigned primary projects and maintain appropriate project management documentation
• Obtain, analyze, and incorporate constructive feedback from a variety of reviewers including industry experts, clients, and Yardi management
• Incorporate basic user engagement strategies within a course to maximize retention
• Contribute to curriculum development for property management industry roles
• Regularly review content produced by other team members and provide constructive feedback
• Develop knowledge of department and industry best practices

• Bachelor’s degree in teaching, instructional design, communication, marketing, or technical writing; or an equivalent combination of education and experience
• Demonstrated writing proficiency in a variety of genres, preferably instructional or narrative content
• Ability to learn and develop instructional content in a variety of media
• Ability to research, develop, and edit training content that adheres to basic instructional design standards
• Excellent written and verbal communication skills
• Ability to prioritize and execute tasks on time within a fast‑paced environment
• Project management and organization skills

• Prior experience in instructional design or project management
• Understanding one or more of the following: the property management industry, accounting principles, Yardi products and services, organizational development
• Experience developing or conducting technical, safety, leadership, or professional skills training, procedure-writing, formal teaching or mentorship, or coaching

Pay: $30.76/hr – $34.61/hr

Benefits include 100% paid employee medical premiums, a company profit‑sharing plan, and flexible work arrangements.