Instructional Designer II at ASM Research, Accenture Federal Services Raleigh, NC

Instructional Designer II (ASM Research - Raleigh, NC)

Instructional Designer II job at ASM Research, an Accenture Federal Services Company, responsible for conducting in‑person and online training for program applications and creating or updating training materials.

These duties and responsibilities may vary based on the needs of the customer and their users. Works on training course development projects including scoping required resources and timelines to meet deadlines with quality results. Clearly communicates technical and non‑technical information to beginner, experienced, and expert users, application owners, and other employees. May lead small project teams, providing general oversight and direction.

• Designs, creates and delivers training in accordance with programs/projects use of the ADDIE system of training; may specialize in one or more stages of ADDIE.
• Partners with managers and subject‑matter experts (SME) to guide and direct support for the development of training plans, identify learning objectives, and obtain sources of information for course material.
• Gathers information from application functional analysts, owners, or SMEs to update lesson plans, practical exercises, learning objectives, handouts, and other materials.
• Establishes and maintains connectivity of interactive online training via Microsoft Lync or similar technologies; troubleshoots network issues with assistance of onsite and ASM network engineers.
• Develops instructional materials such as lesson plans/curriculum, SOPs, learning objectives, user and instructor guides, handouts, practical exercises, and other necessary materials to help customer personnel and contractors attain required skills.
• Facilitates training on a variety of IT applications and customer processes in team or independent settings.
• Is prepared to deliver training outside of normal working hours to meet customer scheduling needs.
• Actively participates in peer review sessions and offers constructive comments to improve the team’s products and services.
• Supports and promotes team ideas and initiatives that contribute to the success of the customer program/project.
• Participates in the identification, execution, and evaluation projects to advance technology‑enhanced learning (simulation, augmented reality, online modalities, active learning, app‑based learning, etc.).

• Bachelor’s degree in Education, Instructional Design, Instructional Technology, or equivalent relevant work experience.
• 5-10 years of experience developing and delivering training courses to a variety of audiences.

• Excellent written and verbal communication with solid knowledge of English language structure and content.
• Proficiency in MS Office Suite (Word, PowerPoint, Excel) to support instructional design.
• Knowledge of e‑Learning development software such as Adobe Connect, Articulate, HTML, Flash, Camtasia, Captivate, Adobe Presenter, or other authoring tools and web conferencing software.
• Ability to effectively communicate with clients and subject matter experts.
• Experience with instructional design methodologies, adult learning principles, human behavior and performance, curriculum design, and measurement of training effectiveness.
• Highly effective time and project management skills with the ability to organize, prioritize, coordinate, and implement multiple projects.
• Experience evaluating and creating assessments and course materials in various delivery formats.
• Familiarity with 508 accessibility requirements.
• Works autonomously or with a team: able to assume responsibility and motivate colleagues to reach high standards.
• Exhibits professional courtesy at all times and interacts with individuals at different levels of expertise.

• Assessment and evaluation
• Training development
• Communication
• Collaboration
• Time management
• Video production
• AI training development experience

• Field specific skills or certifications related to instructional design
• Power BI or equivalent data analysis software experience
• Strong project management skills

Compensation ranges for ASM Research positions vary depending on…