Assistant Director, Member Services and Student Employment
Listed on 2026-08-15
-
Education / Teaching
Education Administration -
Management
Education Administration
Posting Details
Posting Number PG194804EP
Internal Recruitment No
Working Title Assistant Director, Member Services and Student Employment
Anticipated Hiring Range $65,000 - $75,000
Work Schedule Monday - Friday; 9:00am - 6:00pm; regular evening and weekend hours.
Job Location Raleigh, NC
Department Wellness and Recreation
The Division of Academic and Student Affairs ( DASA ) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State through three integrated components: academic affairs, student affairs, and University College.
NC State wants employees to achieve their highest potential rn more about our employee value proposition here (
You Belong Here ). The Division of Academic and Student Affairs is the place to work for values-driven faculty and staff who are passionate about promoting the success of the whole student.
NC State Wellness and Recreation empowers the Wolfpack community to thrive. Together, we explore and grow in these six elements of wellness: purpose, financial, physical, emotional, social, and community.
We value movement and inspire behaviors that improve health and well-being. Our programs, services, and facilities enhance academic success by assisting students in developing the skills and resilience needed for college and beyond.
Wolfpack Perks And Benefits- Medical, Dental, and Vision
- Flexible Spending Account
- Retirement Programs
- Disability Plans
- Life Insurance
- Accident Plan
- Paid Time Off and Other Leave Programs
- 12 Holidays Each Year
- Tuition and Academic Assistance
- And so much more!
Attain Work-life balance with our Childcare benefits,
Wellness & Recreation Membership
, and Wellness Programs that aim to build a thriving wolfpack community.
Disclaimer:
Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Job Duties
NC State University is seeking an energetic, innovative, and student-centered leader to serve as the Assistant Director of Member Services and Student Employment. We are looking for a collaborative, proven leader who thrives in a fast-paced, results-oriented environment and is passionate about student success. The ideal candidate will empower both student and professional staff to cultivate world-class wellness and recreation programs, services, and facilities that enrich the student experience inside and outside the classroom.
The Assistant Director provides strategic leadership and management for Wellness and Recreation member services, point-of-sale (POS) and facility access software, and the department-wide student employment program. Additionally, the candidate will identify and develop alternative revenue streams while adding value to the student experience through special events and programming.
- Direct Supervision:
Provide strategic leadership, supervision, and performance management for the Coordinator of Member Services and the Student Employment Specialist. - Indirect Supervision:
Indirectly oversee approximately 120 student staff, ensuring the team delivers the highest level of customer service to students and members. - Department-Wide Student Employment:
Manage the comprehensive student employment program (recruitment, hiring, onboarding, orientation, and training) for a department that employs approximately 650 student staff annually. - Process Optimization:
Evaluate current HR workflows to identify efficiencies, develop Standard Operating Procedures (SOPs), and maintain comprehensive training materials for the department. - Payroll & Timekeeping:
Oversee complex department-wide timekeeping and payroll processes to ensure data integrity and strict deadline compliance. - Student Recognition:
Spearhead comprehensive student staff appreciation initiatives, including Student Employee Appreciation Week and university Wellness Days; plan, produce, and host the…
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