Assistant Director, Member Services and Student Employment

Assistant Director, Member Services and Student Employment

NC State University is seeking an energetic, innovative, and student-centered leader to serve as the Assistant Director of Member Services and Student Employment. We are looking for a collaborative, proven leader who thrives in a fast-paced, results-oriented environment and is passionate about student success. The ideal candidate will empower both student and professional staff to cultivate world-class wellness and recreation programs, services, and facilities that enrich the student experience inside and outside the classroom.

The Assistant Director provides strategic leadership and management for Wellness and Recreation member services, point-of-sale (POS) and facility access software, and the department-wide student employment program. Additionally, the candidate will identify and develop alternative revenue streams while adding value to the student experience through special events and programming.

Specific responsibilities include:

• Staff Supervision and Human Resource Management
• Membership Growth and Marketing
• Revenue Generation and Partnerships
• Strategic Leadership and Systems Administration

Other Responsibilities
- Assist as needed in all required departmental functions.

Qualifications

Minimum Education and Experience
- Bachelor's degree in business administration, recreation or a related field plus alternative or equivalent professional training and experience.

Other

Required Qualifications
- Member Services and Student Employment Knowledge:
Demonstrated understanding of national trends and best practices in member services and student employment. Proactive and Independent:
Proven ability to work independently, demonstrating initiative, critical thinking, and creativity. Collaborative Team Player:
Proven ability to collaborate, build partnerships, and contribute effectively to a fast-paced, results-oriented team. Excellent Communication

Skills:

Exceptional written and verbal communication skills. Commitment to Wellness:
Passion for promoting healthy and active lifestyles.

Preferred Qualifications

- Education:

Master's degree in higher education administration, recreation or a related field.

Experience:

2+ years of professional experience leading collegiate recreation member services or student staff training programs. Leadership:
Demonstrated success in leading teams and managing professional staff.

Required License(s) or Certification(s) - N/A

Valid NC Driver's License required
- No

Commercial Driver's License required
- No

Recruitment Dates and Special Instructions

Job Open Date - 08/11/2026

Anticipated Close Date
- Open until filled

Special Instructions to Applicants
- Please attach a cover letter, resume, and contact information for at least three (3) professional references.

Position Details

Position Number -

Position Type - EPS/SAAO

Full Time Equivalent (FTE) (1.0 = 40 hours/week) - 1.00

Appointment - 12 Month Recurring

Mandatory Designation
- Adverse Weather
- Mandatory
- Adverse Weather

Mandatory Designation
- Emergency Events
- Non Mandatory
- Emergency Event

Department  - 244040 - Wellness and Recreation

EEO - NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact  to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at  or workatncstate. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.