Teen Programs Assistant

Teen Programs Assistant

The Teen Programs Assistant permanent part-time (PPT) position will work under the direction of full time Teen Program staff to provide quality programs, consistent customer service to the public, while also assisting with the oversight of all Teen Program processes and administrative tasks. These tasks may include but are not limited to database management, email correspondence with staff and patrons, file management, research and development of new programs, training development, inventory of support materials, marketing, outreach, and more.

Additionally, the position will work directly in programs to provide support to participants and expand program offerings across the city.

Types of programs will vary and may include but are not limited to:

• Summer camps
• Ater-school programs
• Education and life skills opportunities
• Field trips and excursions
• Special events and more

The ideal candidate for the Teen Programs Assistant permanent part-time (PPT) position is an enthusiastic, dependable, and community-minded professional who is passionate about engaging, mentoring, and supporting teens through creative, high-quality programs and experiences. This individual thrives in dynamic environments and enjoys building meaningful connections with youth while ensuring programs are safe, inclusive, and enriching. They are confident working directly with participants in a variety of settings such as after-school programs, summer camps, special events, and life-skills workshops.

The candidate should demonstrate strong organizational skills in managing administrative tasks, communication, and program logistics. This candidate should also be adaptable, team-oriented, and eager to contribute new ideas that enhance teen engagement across the city, embodying the City of Raleigh’s mission to connect and enrich the community through exceptional experiences.

Our department is all about creating vibrant, inclusive, and exciting programs that connect our community to recreational opportunities! As part of the City of Raleigh, you’ll join a team that values creativity, collaboration, and innovation while working in a supportive and dynamic environment. This is more than just a job, it’s a chance to inspire, empower, and connect with people, especially our youth and teens, in meaningful ways.

If you’re ready to be part of something impactful and rewarding, we can’t wait to welcome you to our team!

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job‑related tasks other than those specifically presented in this description.

• Assist in the planning, coordination, and delivery of teen programs, camps, after-school activities, workshops, and special events
• Engage directly with teen participants to promote inclusion, build rapport, and create a positive, safe, and supportive environment
• Support the supervision of program participants during activities, field trips, and community events, ensuring adherence to safety and behavior expectations
• Serve as a positive role model by demonstrating professionalism, respect, and enthusiasm in all interactions with youth
• Assist in developing and implementing new programs that reflect current teen interests, community trends, and departmental goals

• Assist full-time Teen Program staff with administrative tasks such as data entry, attendance tracking, and database management
• Support communication efforts by preparing and sending email correspondence to staff, parents, and program partners
• Maintain organized program files, inventories, and records in compliance with City standards
• Participate in collecting, recording, and analyzing program feedback and attendance data to support continuous improvement
• Assist with the development of training materials and resources for seasonal or part-time staff

• Support the creation and distribution of marketing materials and digital content to promote teen programs
• Represent Teen Programs at outreach…