Career Advisor - Rocky Mount
Listed on 2026-09-18
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Education / Teaching
Adult & Continuing Education, Business Administration, Career & Life Skills Coaching
Agency Dept of Commerce Division Division of Workforce Solutions Job Classification Title Career Employment Services Consultant I (S) Position Number Grade NC06
About Us
The North Carolina Department of Commerce is the state's lead agency for economic, community and workforce development. The department works with local, regional, national and international organizations to fulfill its mission to improve the economic well-being and quality of life for all North Carolinians. The Department connects businesses with the site locations, workforce and infrastructure they need to succeed in one of the nation's top states for business.
We also connect local communities with the grants and funding they need to attract new business and ensure future prosperity.
Skills and Abilities
/Management Preferences
The posting will close and stop accepting applications at 11:59 pm on the night prior to the closing date posted above. Recruitment range is $35,596 - $55,619. This is a full-time position (40 hours per week) with State Benefits, including health insurance, as well as retirement. The position is based in a local office in Rocky Mount and is part of a diverse team of Division of Workforce Solutions (DWS) professionals serving Nash County.
- Deliver employment services, job training, limited unemployment insurance services, and labor market information to customers and employers.
- Plan, promote, review and evaluate services, while supporting job seekers through assessments, referrals, job development, placement, career development assistance and connections to supportive services.
- Conduct interviews, enter information into databases, research job orders, and take job listings from businesses by phone or in person.
- Cross-train in Career Center services, conduct Reemployment Services and Eligibility Assessments (RESEA), and collaborate with workforce partners in an Integrated Services Delivery (ISD) environment to ensure effective service delivery.
- All work performed under the supervision of the DWS Manager at the NCWorks Career Center in Rocky Mount. Travel may be required between Career Centers throughout the Prosperity Zone based on business needs.
The North Carolina Division of Workforce Solutions (DWS) mission is to develop North Carolina's workforce talent, help individuals advance their career opportunities, and meet business workforce needs by connecting talent to jobs. The division administers North Carolina's participation in The Jobs for Veterans State Grants (JVSG) program under the U.S. Department of Labor.
Knowledge,Skills and Abilities
To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, or on an attachment will not be considered for qualifying credit.
- Ability to learn methods to provide employer/jobseeker counseling, teach interview skills/techniques, or to match applicant skills to job openings and gather information from employers and jobseekers with diverse backgrounds regarding job duties, required competencies, and minimum education/experience.
- Ability to interpret program guidelines, review data, conduct problem solving activities, and prepare written documentation.
- Ability to use or learn to use computer software applications to manage daily tasks, record program activities, and access program data.
- Ability to learn customer service activities in accordance with agency standards.
- Ability to communicate orally or in writing to a variety of audiences.
- 12 Annual Paid Holidays and monthly accrual of vacation and sick leave
- North Carolina State Health Plan administered by Aetna
- Supplemental Benefits including Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental, and Vision
- NC State Retirement (TSERS), 401(k), and 457 savings plans
- WeSave Employee Discounts
- Eligibility for the Public Service Loan Forgiveness Program
Applicants must be legally authorized to work in the United States at the time of hire and throughout employment. Commerce does not provide employment visa sponsorship. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or throughout employment. Veterans' preference:
Applicants seeking Veteran's Preference must attach a DD-214 Form (Certificate…
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