Director, Fire & Rescue Services

Pay Grade:
Manager 6

The Director of Fire & Rescue Services provides strategic leadership, development, and oversight of simulation-based training programs in Fire, Rescue, and Emergency Management. This position is responsible for designing and managing innovative, high-impact training environments that align with certification standards, regulatory requirements, and industry best practices.

The Director collaborates with regional emergency service agencies to ensure training programs meet evolving workforce needs, enhance operational readiness, and promote safety across the public safety community. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

• Provides strategic oversight for the development and implementation of simulation-based training, including live, virtual, and scenario-driven environments
• Designs and manages comprehensive training programs aligned with North Carolina Fire & Rescue Commission standards and other applicable regulatory bodies
• Designs, implements, and continuously updates simulation-based curricula, including certification courses and advanced training programs
• Develops and manages program budgets, including forecasting, resource allocation, and cost control
• Supervises training staff, adjunct instructors, and simulation personnel
• Serves as the primary liaison between the college and fire, rescue, and emergency service agencies

Administers delivery agency requirements for certification programs and ensures compliance with accreditation standards

Develops realistic training scenarios that enhance decision-making, teamwork, and emergency response capabilities

Oversees scheduling, logistics, and operation of simulation labs, training grounds, and specialized instructional environments

Reviews and approves course materials, lesson plans, and instructional methods

Delivers instruction as needed in both traditional and simulation-based formats

Integrates emerging technologies and innovative training methodologies into program delivery

Provides leadership, mentorship, and professional development opportunities for instructional staff

Conducts performance evaluations, classroom observations, and simulation audits to ensure quality and consistency

Ensures adherence to accountability and credibility standards through course visits and instructional review

Maintains strong professional relationships with local, state, and regional stakeholders

Collaborates with agencies to assess training needs and develop customized simulation solutions

Represents the college at professional meetings, advisory boards, and industry events

Ensures compliance with all applicable state and federal laws, certification standards, and safety regulations

Establishes and enforces safety protocols for simulation environments and training activities

Conducts regular inspections of training facilities, equipment, and simulation systems

Oversees risk management procedures to ensure safe and effective training delivery

Oversees procurement, maintenance, and inventory of simulation equipment and training tools

Implements cost-effective strategies to maximize program efficiency without compromising quality

Reviews and maintains service agreements for equipment and facilities

Collects, analyzes, and maintains data on training effectiveness, participation, and outcomes

Produces reports for accreditation, compliance, and institutional assessment

Uses data and stakeholder feedback to continuously improve training programs and simulation effectiveness

Ensures accurate and timely submission of…