Global Digital Manufacturing Competence Center - Business Process Expert Engineer to Order

In this role, you will support the digital transformation of engineering-to-order (ETO) processes within a global power industry environment. You will work across the full value chain—from quotation and engineering to project management, manufacturing, and shipment—ensuring alignment with standardized processes and digital tools. Your work will help improve operational consistency, system adoption, and efficiency across multiple factories and regions. By partnering with cross-functional stakeholders and digital teams, you will contribute to the optimization of core systems such as SAP and MES while helping to identify opportunities for continuous improvement.

Your contributions will support the reliability, efficiency, and scalability of manufacturing operations, enabling the delivery of high-performance energy solutions and supporting the modernization of the power grid.

How You’ll Make an Impact

Support global digital program implementation by promoting adherence to standardized processes and systems

Drive effective use and adoption of core tools such as SAP and MES across the organization

Collect and synthesize business requirements from multiple factories and regions

Identify process gaps and propose solutions to enhance efficiency and consistency

Harmonize business processes across hubs and factories to align with global standards

Collaborate with stakeholders to prioritize and address digital and operational challenges

Manage and analyze system-related incidents to improve overall performance and user experience

Develop and deliver training materials and sessions to support system adoption and knowledge transfer

Act as a change champion to encourage adoption of harmonized processes and reduce local deviations

Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines

Your Background

Candidate must already have work authorization that would permit them to work for Hitachi Energy in the US and/or Canada.

Degree in Information Technology, Engineering, Business Administration, or a related field

Minimum of 5 years of experience in operational roles related to business process management or program implementation in the manufacturing industry

Experience working with SAP modules SD and PS, with additional exposure to Production Planning or Materials Management

Proven ability to evaluate complex requirements and incidents, identify patterns, and propose effective solutions

Strong communication skills with the ability to collaborate across teams and engage stakeholders

Experience supporting process changes and encouraging adoption of standardized practices

Fluent english (French is an asset)

More About Us

In this role, you will gain exposure to global digital transformation initiatives while working closely with teams across the power and manufacturing sectors.

Opportunities to work on innovative technologies that shape the future of energy

A collaborative environment with experienced professionals across the power industry

Access to learning platforms and career development programs

Attractive health and retirement benefits

Paid leave and flexible work arrangements

Only selected candidates will be contacted.

Location Raleigh, North Carolina, United States of America;
Remote - Quebec, Canada

Job type Full time

Experience Experienced

Job function Quality Management

Contract Regular

Publication date

Reference number R0130642

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.