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Customer Care Architect: Build & Lead Across Locations
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-08-17
Listing for:
Liberty Waste Solutions
Full Time
position Listed on 2026-08-17
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
Liberty Waste Solutions is seeking a Customer Care Manager to build and lead the Customer Care function across multiple locations. You will develop KPI structures, processes, training standards, and escalation workflows to ensure a consistent customer experience.
The role is hands-on, coaching staff, resolving issues, and partnering with Sales, Dispatch, Billing, and Operations to drive measurable improvements and stronger service delivery.
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