Accounting Manager, Loan & Deposit Operations

About Us

Live Oak Bank is a digital bank that serves small business owners across the country. Our groundbreaking spin on service and technology has fueled our mission to be America's Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money. At Live Oak, we never lose sight of the well-being of our people.

We believe our employees are the heart of our company.

Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream.

How This Role Impacts Live Oak and its People

The Loan & Deposit Operations Accounting Manager serves as the primary financial, accounting, and controls expert within the Loan & Deposit Operations organization. This role bridges operational execution and enterprise finance, ensuring that daily loan and deposit processes are executed in alignment with GAAP, internal controls, SOX requirements, and corporate accounting policies. This position provides real‑time accounting support, operational insight, and financial analysis to operations leaders while maintaining strong collaborative ties with the SOX, Risk, and Audit teams.

This position is ideal for a technically strong accounting professional who thrives in an operational environment and can translate accounting requirements into actionable process-level controls and improvements.

What You'll Do at Live Oak

Operational Accounting

* Serve as the dedicated accounting subject matter expert for all loan and deposit product workflows, including new product launches, system enhancements, and operational initiatives.

* Oversee accounting operations for loan secondary market activities.

* Provide on‑the‑floor support to operations teams, ensuring accurate application of accounting rules in daily loan boarding, payment posting, rate changes, deposit transactions, fee assessments, and exception handling.

* Identify accounting implications of operational changes, providing recommendations that ensure compliance with GAAP and company policies.

Financial Controls & Compliance

* Oversee operational-level SOX controls, including evidence gathering, control execution, remediation, and process documentation.

* Partner with SOX, Internal Audit and Compliance to prepare for periodic reviews, walkthroughs, and testing.

* Ensure proper accounting and documentation of non-accrual loans, charge-offs, recoveries, fee reversals, corrections, and exception items.

Reconciliation & GL Integrity

* Collaborate within accounting to maintain accurate alignment between operational systems and the general ledger.

* Support reconciliations for key loan and deposit accounts, identifying root causes of breaks and working with operations to implement durable solutions.

* Ensure operational transactions are recorded in the correct accounting periods and with proper classifications.

Month-End & Quarter-End Support

* Provide operational insights for journal entry preparation, accruals, and reserve/allowance processes (CECL-related operational inputs).

* Assist Accounting in preparing supporting schedules for regulatory and SEC reporting as needed.

* Review operational data for accuracy and completeness prior to close cycles to prevent downstream adjustments.

Analytics & Reporting

* Produce analysis explaining variances between expected and actual financial outcomes tied to operational activity.

* Support business case development for operational initiatives, including ROI analyses and financial impact forecasting.

Process Improvement & Risk Mitigation

* Review loan and deposit operational processes for alignment with accounting standards; recommend improvements that strengthen accuracy, control, and efficiency.

* Partner with Operations and IT to support system implementations, conversion projects, and data quality initiatives.

* Lead root cause analysis for financial or operational errors, ensuring sustainable remediation.

Cross-Functional Collaboration

* Act as the liaison between Operations and Accounting for all matters involving accounting treatment, reporting impacts, or controls…