Senior Manager LoD Business Controls Manager – Deposit Products

What is the opportunity?

Under direction of the Director, 1

LoD Business Controls Officer, the Senior Manager, 1

LoD Business Controls Manager plays a key role in the control identification for RBC Bank’s Deposit products and broader Deposit/Lending businesses. With a primary strategic focus on Deposit risk and control governance, this role serves as trusted adviser and subject matter expert to business leaders ensuring effective risk and control governance, regulatory compliance, and operational effectiveness.

• Act as the lead control and risk subject matter expert for Deposit Products across operational risk stripes
• Develop and enhance Deposit Product control frameworks aligned with regulatory requirements
• Lead deposits‑focused control health assessments and reporting to executive leadership
• Lead process mapping efforts specific to the Deposit Products business with secondary support for lending business
• Identify, design, assess, maintain and document controls according to Internal Control standards within risk systems and link to risk registers
• Develop periodic monitoring of key and non‑key control effectiveness for Deposit Products business controls
• Assist with internal and external exams for Deposit Products business including request collection, tracking and quality review
• Review controls for alignment with regulations and ensure connectivity within risk and compliance systems
• Identify control deficiencies and potential issues in partnership with business teams and develop timely and sustainable remediation strategies
• Refresh key and non‑key controls based on an annual schedule
• Develop control health reporting with metrics and provide risk commentary to executive leadership and risk forums
• Ensure regulatory compliance risk assessments are completed timely
• Review and verify controls are established and documented to support issue closures
• Support regulatory matters as required
• Collaborate closely with colleagues across the 2nd and 3rd lines to strengthen the control environment and enhance risk management practices
• Identify risk & control improvement opportunities and challenge the effectiveness of control design as required
• Participate in the Risk and Control Self Assessments (RCSA’s), Process RCSAs, and Risk Register activities to identify potential risks
• Advise on Key Risk Indicators (KRI’s) in alignment with Risk Appetite
• Isolate root control failures and provide recommendations for remediation and control uplift
• Support business partners with identification and escalation of Operational Risk Events (OREs) with investigations and remediation to prevent recurrence
• Partner with 1
  
  LoD control testing team to provide control walkthroughs and evidence in partnership with control owners
• Provide informed and valuable risk and control perspectives to executive management; implement corrective measures as needed
• Contribute to the development of a robust risk culture, risk conduct, and risk literacy within the first line of defense, including design and implementation of preventive and detective controls relating to RBC Banking activities
• Build and sustain effective relationships and alliances both internally and across business and functional areas to help deliver results and to ensure opportunities are identified, analyzed and managed appropriately; understand interdependencies to achieve success
• Ensure 1
  
  LoD Business Controls procedures remain current

• 7‑10 years of experience in a risk and control function such as risk management, internal audit, compliance
• 5+ years in the financial services or other regulated industries
• Experience with Deposit Product risks including regulations
• Strong communication skills (written and oral)
• Deposit Product risk management expertise
• Strong understanding of regulatory requirements specific to Deposits
• Control design and implementation expert
• Strong RCSA and process mapping experience
• Experience with operating in a highly matrixed environment
• Strong interpersonal, verbal, and written communication skills
• Previous experience in financial services industry and/or risk management
• Strong understanding of Deposit Product regulations
• Experience with…