Mortgage Production Associate

Cornerstone Home Lending, a division of Cornerstone Capital Bank, is a national home lender known for on-time closings, customer satisfaction, and employee retention.

Job Title:

Loan Officer Assistant.

• Provide a warm welcome to Realtors and Clients.
• Monitor and manage workflow to ensure timely closings.
• Maintain product knowledge and stay up-to-date on market conditions.
• Comply with all applicable laws and regulations related to mortgage lending.
• Communicate with borrowers, processors, operations staff, title companies, Realtors, etc., to expedite the mortgage process.
• Request and follow up on required documentation from clients.
• Disclose and submit loans to the Operations Department with attention to detail.
• Provide extraordinary customer service to both internal and external customers.
• Meet time‑frame goals to close clients on schedule.
• Work within a database system.
• Plan and set up lunch‑ins, meetings, etc.
• Market, service, and promote the company’s loan products.

• Strong written and verbal communication skills.
• Strong computer and technology skills.
• Extremely organized with excellent problem‑solving and analytical abilities.
• Computer savvy and quick to learn new systems.
• Self‑motivated with a positive attitude.
• Ability to follow up with multiple prospects daily.
• CRM/Salesforce experience and knowledge of working within a database are a plus.
• DU is a plus.

• NMLS

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.