Asset Disposition Specialist

• Process defaulted accounts secured by collateral to minimize losses to the Bank
• Adhere to government regulations, state laws, and Bank requirements for real-estate foreclosures and auto/ RV/ marine repossessions
• Support clients through escalated calls and payment negotiations
• Collaborate with vendors, attorneys, repo agents, and internal business partners
• Process required paperwork and use tools and systems to support workflow decisions
• Independently process collateral-secured accounts in varying stages of default toward resolution
• Prepare, review, and analyze department reporting
• Identify, mitigate, or communicate issues and concerns to appropriate parties
• Monitor systems and business tools to determine and support appropriate outcomes and actions
• Maintain professional relationships with peers, managers, clients, internal partners, and vendors
• Meet or exceed monthly teammate performance metrics and department metrics
• Support departmental controls for process adherence and KRI results
• Evaluate accounts, system information, and reporting to determine next steps

• High school diploma/GED
• 1+ years of banking, default, and/or client services experience
• Ability to identify and resolve complex issues
• Strong verbal, written, and interpersonal skills
• Ability to work independently and multitask
• Basic proficiency in Microsoft Office software products
• Familiarity with internal job-related systems
• Preferred: 1+ years of repossession, foreclosure, or default-specific experience
• Preferred: 2+ years of banking, default, and/or client services experience
• Preferred:
  Higher-level/secondary education, some college, or an associate degree

Demonstrates expertise in processing defaulted accounts and adhering to regulations for real-estate foreclosures and repossessions. Strong ability to support clients through negotiations while maintaining professional relationships and meeting performance metrics.

• Default Account Processing
• Regulatory Compliance
• Client Services Experience
• Microsoft Office Proficiency
• Issue Resolution

• Default Account Processing
• Regulatory Compliance
• Client Services Experience
• Reporting Analysis
• Workflow Decision Support

• Strong Verbal Communication
• Strong Written Communication
• Interpersonal Skills
• Multitasking Ability
• Independent Work

• Real-Estate Foreclosures
• Auto Repossessions
• Marine Repossessions
• KRI Results
• Performance Metrics

• Internal Job-Related Systems
• Microsoft Office