Delinquency & Compliance Operations Lead
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-08-22
Listing for:
Coastal Credit Union
Full Time
position Listed on 2026-08-22
Job specializations:
-
Finance & Banking
Risk Manager/Analyst, Regulatory Compliance Specialist, Financial Compliance
Job Description & How to Apply Below
Coastal Federal Credit Union in Raleigh, NC, seeks an Account Resolution Supervisor to lead the delinquency management team and ensure compliant, effective resolution of pre‑charge‑off accounts in a hybrid 2+ days/week in-office role.
You will oversee 8–12 Account Resolution Specialists, enforce UDAAP/FDCPA-aligned practices, drive early-stage recovery, and coach staff to maintain member‑focused service while reducing loss exposure.
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