Global Billing Analyst

Overview

The global Finance function ensures robust financial control across our global operations, partnering with the firm as a valued commercial advisor, influencing strategic decision making and driving long‑term profitable growth. We achieve this vision with all our people working collaboratively, united as one inclusive Global Finance team.

The Global Billing Analyst ensures the smooth and efficient operation of the order‑to‑cash cycle, contributing to the firm’s financial health and customer satisfaction. The role involves managing working capital and forms an important part of the larger Finance function, handling one or more areas such as order processing, billing, payment collections, accounts receivable and reporting.

• Process and manage billing transactions, including uploading client bills to the e‑billing system and ensuring compliance with client fee deals, local regulations, tax requirements and internal billing policies.
• Accurately process time and cost transfers, write‑offs and write‑downs while ensuring proper authorization.
• Maintain a proper audit trail of work performed to ensure compliance with global and local billing standards.
• Act as liaison for internal stakeholders (Partners, Assistants and other Finance departments) and customers to address inquiries, resolve billing and payment issues, and maintain strong customer relationships.
• Investigate and resolve discrepancies or disputes related to client accounts efficiently.
• Generate and analyze financial reports related to billing processes—such as audit reports, aging reports, cash‑flow forecasts and collection reports—to provide insights and support decision‑making.
• Ensure all billing processes comply with relevant regulations and firm policies, maintaining accurate and complete documentation of transactions and communications.
• Identify opportunities to streamline and improve billing processes, implementing best practices and collaborating with cross‑functional teams to enhance efficiency and effectiveness.
• Train new team members on processes as required.

• Confident working with numbers and able to reconcile; excellent numeracy skills.
• Good knowledge of Microsoft Word and Excel.
• Flexibility to work non‑standard hours, sometimes on short notice.
• Strong communication skills with partners, executive assistants, client value and other colleagues.
• Effective time management and organisational skills, able to meet deadlines and manage expectations.
• Results‑focused mindset, able to identify recurring process issues and drive continuous improvement.
• Experience with in a Global Shared Services environment.
• Knowledge of and experience with billing processes, including law firm billing systems such as Thompson Reuters Elite 3e.

Fairlight: $80,000 to $100,000. This range is specific to New York and California and is based on factors such as skill set, experience, training, and other business needs. It has not been adjusted for geographic differential; final compensation is dependent on facts and circumstances.

Freshfields US LLP is proud to be an equal‑employment employer. Our policies and practices are free from unlawful discrimination based on race, color, ethnicity, religion, creed, sex (including pregnancy, childbirth or related medical conditions), national origin, citizenship, immigration status, ancestry, age, marital status, protected veteran status, military service, disability, medical condition, genetic information, sexual orientation, gender identity, or any basis prohibited under federal, state or local law.

Freshfields US LLP is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For accommodations, contact the alternative email address:
Business Servic, or call +1‑212‑277‑4000.