Tax Technician

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.

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* PLEASE NOTE:

THIS WILL CLOSE AT 11:59 P.M. THE DAY PRIOR TO THE END DATE LISTED ON THIS JOB POSTING
*** The North Carolina Department of Revenue is currently recruiting for a Revenue Tax Technician (RTT) position to work in the Examination Division. This position performs a variety of tasks in the Discovery Unit within Central Examination. The Revenue Tax Technician is involved in educating and assisting taxpayers in the areas of tax compliance and reporting procedures to ensure compliance with tax laws.

The position makes technical determinations based upon established procedures that require an accurate analysis of data and situations to draw sound conclusions which result in effective courses of action. The position performs technical functions by reviewing and analyzing data on federal and state individual income tax returns. The position accesses and reviews taxpayer account information and enters information into ITAS based on their review and departmental rules and regulations and assists in maintenance of databases and spreadsheets related to the audit programs.

This is a great opportunity for someone with excellent time management skills, a strong work ethic, and can prioritize and multitask. The Revenue Tax Technician demonstrates courteous, professional, and efficient behavior while dealing with controversial matters with both taxpayers and coworkers.

• Considerable knowledge of business and accounting principles
• Strong analytical skills
• Basic knowledge of taxation principles and terminology
• Excellent written and oral communication skills

Recruitment Range: $41,206 - $72,113 Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.

The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Some highlights include:

• The best funded pension plan/retirement system in the nation according to Moody’s Investor’s Service
• Twelve paid holidays per year
• Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year
• Twelve sick days/year which are cumulative indefinitely
• Paid Parental Leave
• Personal Observance Leave and Community Service Leave
• Longevity pays lump sum payout yearly based on length of service
• 401K and 457 plans
• Eligibility for the Public Service Loan Forgiveness Program

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.

Tax compliance" is defined as having filed and paid all North Carolina State taxes owed each year leading up to the current calendar year or currently in a non-delinquent payment status with the State of North Carolina on taxes that are currently owed to the state.

This position is subject to federal and state…