Compliance Monitor, Rental Asset Management

• Reviews documentation provided by property owners/management agents on non-complex properties to determine compliance with program requirements such as income limits, rent restrictions and tenant eligibility.
• Identifies non-compliance issues and makes recommendations for corrective action.
• Communicates with property owners/management agents regarding compliance status and needed corrective action.
• May assist in the training and mentoring of new or junior staff as it relates to desk audits.

• Performs on-site inspections of non-complex properties and units to determine compliance with program requirements and inspection standards related to overall condition, safety, sanitation, maintenance and repairs. Involves some overnight travel.
• Identifies inspection non-compliance, makes recommendations for corrective action.
• Communicates with property owners/management agents regarding inspection compliance status and any needed corrective action.
• May assist in the training and mentoring of new or junior staff as it relates to on-site inspections.

• Monitors data integrity of AMS data fields in the course of performing desk audits and on-site inspections, focusing on accuracy and completeness, consulting with senior team members, as needed.
• Identifies AMS data discrepancies, makes recommendations for corrective action for approval by senior team members or supervisor.
• Communicates with property owners/management agents regarding data integrity issues and any needed corrective action.
• May assist in the training and mentoring of new or junior staff as it relates to data integrity.

• Stays abreast of regulatory requirements in the course of performing desk audits and on-site inspections, focusing on compliance with regulatory documents such as the Qualified Allocation Plan (QAP), Land Use Restriction Agreement (LURA), and HOME written Agreement, to ascertain compliance with requirements imposed by each funding source.
• Reviews Annual Owner Certifications (AOCs), and other data and documentation uploaded into the Asset Management System (AMS) related to property specific household eligibility, household incomes, rents charged to tenants, and utility allowances to determine if regulatory requirements are being followed.
• Identifies regulatory issues, makes recommendations for corrective action to restore compliance.
• Communicates with property owners/management agents regarding regulatory compliance issues and any needed corrective action.
• May assist in the training and mentoring of new or junior staff as it relates to regulatory compliance.

• Provides technical assistance on asset management and general rental compliance topics of a basic or fundamental nature related to regulatory requirements, property operations best practices, and NCHFA data and documentation requirements via providing telephone or written correspondence, as well as engaging with participants at trainings and meetings.
• Participates in discussions with team members related to technical assistance, relying less on senior team members and supervisors to provide the solution, but rather have them validate the proposed course of action, prior to implementation.
• Communicates with property managers/property owners regarding technical assistance of a basic or fundamental nature.

• Participates in training planning and content creation for property owners, management agents and stakeholders on asset management and general rental compliance topics such as regulatory requirements, property operations best practices, and NCHFA data and documentation requirements by attending training planning meetings, participating in the training design and scoping, contributing to creation of content and materials, and making recommendations to senior team members and supervisor about changes/updates.
• Attends the trainings to increase proficiency of Asset Management policies and procedures relevant to the training topics and to increase experience working in a training environment.
• Serves as a junior level facilitator, presenting training on policies and procedures on topics that are basic or fundamental and answers general noncomplex questions as it relates to the applicable training topics.
• Prepares to participate in training by reading compliance manual, actual practice participating in training, and from mentoring from Senior team members.

Focus areas include physical inspections / construction/building code, financial statement review and analysis, financial processing (rents and reserves), coordinates public training events, updating of policies / procedures, reviewing management documents, approving utility allowances, performing federal reporting, reviewing annual owner certifications, monitoring Supportive Housing, and workouts of troubled properties, which are essential to the team to carry…