Maintenance Caseworker II

Job Opportunities

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OPENING DATE: 6/03/2026 PAY GRADE: 64

CLOSING DATE: Open Until Filled SALARY: $40,173 - $44,344 + Benefits

JOB DESCRIPTION: This is a full time probationary/permanent position. The employee in this position is responsible for interviewing and processing applications in the Income Maintenance Section. Work at this level includes the comprehensive process of interviewing clients, obtaining the required information for designated programs, completing initial applications, verifying the information obtained for accuracy, determining eligibility; or completing scheduled program reviews. Employees will explain program(s) requirements and options and advise or refer clients to other program services as appropriate.

Applicant must have computer maneuverability and good communication skills.

KNOWLEDGE, SKILLS, ABILITIES: Applicant should have considerable knowledge of the program/areas of assignment and application processing. Applicant should be able to read, analyze, interpret and apply rules, regulations and procedures used to correctly determine program eligibility. Should be able to communicate effectively and tactfully, with people of varied social economic and educational backgrounds, to obtain pertinent data and verify information in determining program eligibility.

Have general knowledge of all agency and community programs and services which could affect the client/applicant. Possess good mathematical reasoning and computational skills. Ability to perform caseworker functions within structured time frames.

MINIMUM QUALIFICATION: One year of experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience.

PREFERRED EXPERIENCE: NC FAST experience, Family & Children’s Medicaid experience

APPLICATION PROCESS
:
Submit state application (PD-107) required for employment to:

Division of Workforce Solutions - Hoke County Location

304 Birch Street, Raeford, NC 28376

• All work experience must be included in the work history section of the application with detailed description of duties and responsibilities. Additional PD-107 Work History page(s) may be included to accommodate candidate’s entire job history.
• Resumes are not accepted in lieu of the state application. All job information listed on resume should also be listed on the work history section of the application for work experience consideration.
• Applications emailed, faxed or emailed directly to Hoke DSS Office will not be accepted. Submit applications to Division of Workforce Solutions.

SELECTION PROCESS: Structured interview for candidates meeting criteria identified as essential for vacancy, evaluation of previous work experience and education, criminal history check, and references. The selected applicant must provide a driver’s license record check at their own expense.

CONTACT INFORMATION: Questions can be directed to Deidra Hadley at .