Adult Medicaid Long Term Care - Eligibility Caseworker III - Tiered Sign-on Bonus Up To $5,000

Job Title

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The Wake County Department of Social Services team is grounded in a deep commitment to connection, compassion, and community. We bring together experienced professionals who collaborate to support individuals and families through complex challenges, connect them with critical resources, and promote long-term stability. We value insight, innovation, and a solutions-focused approach, and we welcome those who are ready to contribute their expertise to meaningful, community-centered work.

Join us in making a lasting difference!

Please include ALL prior work experience on your application and resume.

Two years of experience determining eligibility in Adult Medicaid, Long Term Care, Special Assistance

NCFast knowledge

Ability to determine eligibility for Medicaid, Adult Medicaid, Long Term Care, Special Assistance

Ability to identify issues, obtain relevant information, relate and compare data from different sources, and identify alternative solutions

Knowledge and strong understanding of Adult Medicaid policy

Ability to interpret new and changed policies

Ability to develop and maintain strong relationships with clients by listening to the clients and understanding and responding to identified needs

Ability to explain Medicaid policy, in layman's terms for beneficiaries, family members, and facility representatives can understand

Excellent organizational skills and ability to maximize the use of time so that the many diverse tasks associated with the position can be completed in a timely manner

Ability to accomplish tasks and processes accurately and completely

Location:

Wake Medical Center 7 Raleigh, NC 27610

Employment Type:

Regular

Work Schedule:

Monday - Friday 8:00am-4:30pm

Hiring Range: 26.82 - 32.79

Market Range: 26.82 - 38.76

Posting Closing Date: 7:00 pm on 8/18/2026

Consistently ranked high among the best places to live and work in America, Wake County is home to NC State University, Research Triangle Park, and 2006 Stanley Cup Champions, the Carolina Hurricanes. In addition to being Wake County's seat of government, Raleigh is also the center of state government, with the Capitol Building, legislature and many state government offices located in Raleigh.

With an estimated population of just over 1.2 million residents, Wake County is North Carolina's most populous county. Entertainment, recreation, and art and culture abound with the North Carolina Museum of Art, JC Raulston Arboretum, and the Neuse River Trail all in the heart of Wake County. Wake County uses the Council/Manager form of government. Currently, the seven members of the Board of Commissioners are elected by district on a partisan basis and serve four-year terms.

In Fall 2026, two at-large seats will be added for nine total commissioners. The County is regarded as a fiscally responsible and well-managed government, enjoying a AAA bond rating. The County's FY2026 General Fund budget is approximately $2.1 billion, and the County has over 5,100 full time employees. Wake County Government came in at #2 on the Healthiest Employers list for 2024.

This year, US News & World Report ranked Raleigh #5 on its list of Best Places to Live, and the Milken Institute ranked Raleigh #1 on its 2025 list of Best-Performing Cities.

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.