Environmental Assistance Coordinator

Dept of Environmental Quality

Environmental Assistance , Customer Serv

Environmental Specialist II (NS)

NC14

The primary mission of the North Carolina Department of Environmental Quality (DEQ) is to provide science-based environmental stewardship for the health and prosperity of all North Carolinians. The North Carolina Department of Environmental Quality (DEQ) is the lead stewardship agency for the protection of North Carolina’s environmental resources. The organization, which has offices from the mountains to the coast, administers regulatory programs designed to protect air quality, water quality, and the public’s health, and works to advance in all-of-the-above energy strategy that fits North Carolina’s needs.

DEQ also offers technical assistance to businesses, farmers, local governments, and the public and encourages responsible behavior with respect to the environment through education programs provided at DEQ facilities and through the state’s school system. DEQ touches the lives of all North Carolinians in many ways to enhance and ensure our quality of life.

This position is a senior-level professional who serves as a regional point of contact for customers, assisting them in identifying, understanding, and complying with DEQ environmental processes, requirements, and permits. They will collaborate with multiple permitting programs, including those offering express permitting options. This position represents DEQ and collaborates with local and state economic development professionals in business recruitment and site selection efforts.

The specialist provides customer service to interpret and address a variety of customer inquiries regarding technical and regulatory issues. They also facilitate timely responses to customer inquiries/requests, independently gather information, and provide solutions to DEACS’ clients.

Travel may be necessary for division outreach and marketing efforts, to complete economic development tasks, and to attend staff meetings. The frequency of travel is based on need but may be up to 10% per month. The individual in this position must have a valid driver’s license.

• Assist clients with identifying applicable permits, arranging and facilitating pre-application/multi-agency meetings, obtaining regulatory interpretations, developing anticipated review timelines, tracking application progress, and resolving issues/roadblocks.
• Attend meetings and site visits within assigned areas to support economic development projects and fulfill the role of DEQ liaison for the assigned Prosperity Zone.
• Facilitate the process of collecting and consolidating regional regulatory program comments for the public, Department of Administration Clearinghouse SEPA/NEPA projects, and other internal review programs as needed.
• Assist in developing fact sheets, tools, guidance documents, and presentations related to DEQ’s permitting and department resources.
• Attend meetings, seminars, listening sessions, public meetings, and other events to educate the public on services offered and receive customer questions, improvement suggestions, and perceptions about the division/department’s services.

Recruitment Range: $52,592.00 - $71,658.00

Important:
This posting closes at 11:59:59 PM the night BEFORE the End Date above.

Jobposting details will no longer be available afterthe position closes.

The Division of Environmental Assistance and Customer Service (DEACS) aims to protect and improve North Carolina’s environment and economy by offering customer-focused assistance, promoting a better…