Behavioral Health Professional

Position Title: Behavioral Health Professional 1

Work Location: Remote - Oklahoma

Assignment Duration: 9 months (Possibility to extend or convert)

Work Schedule: M-F 8-5 OT possible, but not required

Work Arrangement: Remote

Provides clinical information and education for inbound calls and outbound calls triages behavioral health crisis calls. Uses established protocols and independent professional judgment. Documents assessment, plans, interventions, and results.

This role supports the Quality of Care team by reviewing behavioral health concerns to meet state requirements and reduce volume on Medical Directors.

• Answer incoming telephone calls and triage behavioral health needs
• Document calls and actions using standard computer software application
• Provide resource and education to non-licensed behavioral health staff
• Schedule and make follow‑up calls to provide care facilitation
• Promote recovery concepts and inspire hope
• Work with other internal and external agency personnel to meet callers' needs
• Provide professional assessments and interventions within scope of relevant licensure
• Provide information and behavioral health education to callers
• Perform other duties as assigned
• Comply with all policies and standards

• Bachelor's degree or equivalent experience. Master's degree preferred.
• 1+ years of Behavioral Health experience in crisis interventions, case management, behavioral interventions, therapy, assessment and intake, or related area.
• Strong computer skills required, including experience with Microsoft Office and/or data entry systems.
• Must possess and demonstrate strong abilities in data entry, typing, and call documentation.
• Experience in telephonic counseling and/or managed care setting preferred.
• Must have one of the following:
  Licensed Professional Counselor;
  Licensed Clinical Social Worker;
  Licensed Marriage and Family Therapist;
  Licensed Psychologist;
  Licensed Independent Substance Abuse Counselor;
  Licensed Associate Counselor;
  Licensed Associate Substance Abuse Counselor;
  Licensed Masters Social Worker.

• Education/Certification:
  
  Masters Level Behavioral Health Clinician required; preferred: (none specified)
• Licensure:
  
  Required:
  
  LPC or LCSW;
  Preferred: (none specified)
• Years of experience required: 2+ years of behavioral health experience.
• No Master’s degree and no license = disqualifier.
• Additional qualities:
  Attention to detail, computer skills, comfortable educating other providers.