BILLER​/COLLECTOR

responsibilities

about universal health services

one of the nation’s largest and most respected providers of hospital and healthcare services, universal health services, inc. (uhs) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed fortune 500 corporation, annual revenues were $15.8 billion in 2024. Uhs was again recognized as one of the world’s most admired companies by fortune; listed in forbes ranking of america’s largest public companies.

Headquartered in king of prussia, pa, uhs has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the u.s. States, washington, d.c., puerto rico and the united kingdom.

eeo statement

all uhs subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. Uhs subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

the patient account biller/collector is responsible for the billing, follow-up, and collection of assigned patient accounts by contacting patients, insurance companies and third-party payors to resolve all outstanding owed balances; works closely with collection agencies for bad debt recovery; maintains third-party logs; and may code and post all receivables from patients insurance companies, and third-party payors on patient accounts.

patients; families; direct-care service providers; external funding sources; service, accreditation, and licensing agencies; other staff; and the community.

• communication – internal and external for accuracy, efficiency and timeliness.
• billing – by established guidelines, ensuring completeness and accuracy.
• collections – timely, accurate, and thorough.
• documentation/reports – ensuring backup for systems, accounts, and accuracy.
• work habits – to ensure teamwork, efficiency and effectiveness.
• performs other duties as assigned.

required: high school diploma or ged

preferred: some college; degree in healthcare or business related field.

required: a minimum of two (2) years’ work experience in healthcare collections or a related field, or any combination of education, training, or experience in a healthcare business office environment.

preferred: experience with insurance billing, computer and business software programs (hms) preferred.

required: none

preferred: clinical licensure/certification in healthcare related field preferred.

• provides account and billing information to patients, insurance companies and/or collection agencies in a clear, concise and timely manner.
• contacts the insurance company regarding billing within 15 days following billing submission to assure it has been received.
• reports any system problems, billing or filing back log to direct supervisor.
• processes all insurance requests in a timely manner.

• maintains billing system ensuring all bills are submitted either electronically or by paper within corporate guidelines.
• checks all bills and ub92’s for accurate information and makes all corrections on bills neatly and legibly.
• submits all necessary changes to patient master file to correct any errors on bills. Routinely makes corrective split bill when insurance verification requires it.
• ensures timely billing of all secondary insurance and re-files any missing or lost bills in a timely manner.
• submits any outstanding late charges and request bills to reflect late charges and make appropriate…