Assistant Insurance Coordinator

Position Overview

Assistant Insurance Coordinator – Athletics Department, NC State University. The role supports delivery of medical, mental health, and performance services to student‑athletes through insurance coordination, medical documentation management, scheduling, and administrative support.

The Department of Athletics prepares student‑athletes to compete at the highest level and provides support for coaches and staff. The Sports Medicine Office is responsible for the health and welfare of over 600 student‑athletes, assisting in preventative and rehabilitative care.

Location:

Raleigh, NC.

Monday–Friday, 8:00 am–5:00 pm with occasional overtime.

As a Pack member, you belong here and enjoy exclusive perks to enhance your personal and professional well‑being. What we offer includes:

• Medical, dental, and vision coverage
• Flexible Spending Account
• Retirement programs
• Disability plans
• Life insurance
• Accident plan
• Paid time off and other leave programs
• 12 holidays each year
• Tuition assistance and academic assistance
• Childcare benefits
• Wellness & recreation membership
• Wellness programs
• And more

• Coordinate insurance verification and assist with precertification processes for student‑athletes.
• Schedule onsite and offsite physician and specialist appointments.
• Assist with maintaining and managing medical records, transcribing dictated notes, securing follow‑up documentation from medical visits, and entering records into tracking databases for over 600 student‑athletes.
• Serve as a point of contact for student‑athletes, providers, staff, and campus partners while ensuring compliance with HIPAA and departmental guidelines.
• Manage administrative functions including calendar oversight, purchase orders, travel coordination, invoice processing, and purchase card reconciliation for Sports Medicine and Mental Health & Performance staff.
• Assist student‑athletes, physicians, nutritionists, mental health providers, administrators, and coaches (when appropriate) in support of care delivery.

• Other duties as assigned by the Insurance Coordinator and Assistant Athletic Director for Sports Medicine and Administration.

Bachelor’s degree and one year of experience related to the area of assignment; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

• Experience working in a medical office, athletics, or university health center environment supporting patient scheduling, insurance verification, and medical documentation.
• Demonstrated knowledge of HIPAA regulations and experience handling protected health information in a compliant setting.
• Working knowledge of medical terminology and common sports‑related injuries and procedures.
• Experience managing precertification processes, insurance coordination, and follow‑up documentation for medical visits.
• Proven ability to interpret written and verbal policy information, manage multiple priorities, and maintain accurate records in a fast‑paced administrative setting.

None required.

Please note that the work history on your resume must be included in your application.

In addition to your completed application, attach a resume and contact information for at least three professional references. This position is open only for current, permanent NC State Employees.

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability‑related accommodations in the application and interview process are welcome to contact 919‑513‑0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515‑2135 or workatncstate. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E‑Verify.

Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.