Applications scientist, Healthcare

Overview

Applications Scientist I (ASI) – Published on:
Jan 21, 2026;
Country:
United States;
Job Category:
After Market Service;

Employment type:

Regular Full Time.

Diasorin is a global leader in diagnostic solutions, pushing the boundaries of science and technology to create cutting-edge tools that improve healthcare worldwide. Our broad offering of diagnostic tests and Licensed Technology solutions supports our position as the Diagnostics Specialist. We are seeking talented individuals who are passionate about innovation and healthcare to join our team.

Why Join Diasorin?

• Impactful Work:
  Your contributions will directly impact patient care.
• Global Reach & Innovation:
  Collaborate with colleagues worldwide on global healthcare solutions.
• Diverse and Inclusive Culture:
  We value diversity and provide a supportive, collaborative environment.
• Join Our Team:
  We are looking for passionate and capable individuals ready to drive healthcare solutions forward.

The Applications Scientist I (ASI) supports clinical laboratory customers within a defined territory by assisting with assay implementations, providing field-based training, and offering scientific assay support. As part of the Commercial Team, the ASI contributes to new customer onboarding and assists with assay verifications and data presentations to help drive the adoption and utilization of instrument and assay platforms.

• Assisting with new assay implementations and supporting ongoing customer operations
• Performing customer training and education on existing and new products/instrumentation
• Serving as a scientific resource on assay utilization, performance, regulatory requirements, and related software/LIS integration
• Collaborating with sales, marketing, and technical support teams to enhance the customer experience

Performance is measured by the successful and timely completion of assay implementations, customer satisfaction, technical development, and contribution to revenue goals. This role requires frequent travel to provide onsite training, verification, troubleshooting, and stakeholder engagement. Coverage outside of a defined territory may also be required.

• Implementing New Assays and Instruments at Customer Sites:
  Supports the implementation process by completing assigned tasks. Begins developing understanding of workflows and gradually builds confidence with routine responsibilities.
• Pre-Implementation Planning:
  Participates in planning calls and documents discussion details. Follows up on assigned action items, communicates clearly with internal teams and customers, and brings up potential issues to more experienced team members. Contributes to implementation planning potentially requiring guidance and support. Prepares for site visits by reviewing customer requirements. Executes routine verification steps and seeks help when encountering unfamiliar scenarios. Maintains communication with team members and supports coordination of post-visit activities.
• Data Analysis and Presentation:
  Develops understanding of how to analyze and present routine assay data. Ensures completeness and accuracy of basic data sets before providing to customer. Involves more experienced team members when needed. Follows up in a timely and professional manner. Supports ongoing communication with customers and internal teams to help advance the assay go-live process. Alerts more senior staff when challenges arise or additional support is needed.
• Sales Force Implementations:
  Enters accurate notes and data into Salesforce. Implements consistency in capturing metrics and comments that meet team expectations.
• Management of Current Customer Base:
  Begins to learn about customers within the territory. Supports the development of customer relationships and works with Sales and senior team members to understand shared objectives. Learns to recognize signs of customer needs and potential risks. Schedules and/or participates in customer check-ins either alone or with sales/other Diasorin employees. Contributes to follow-up actions as directed. Uses available tools to observe customer activity and supports the team in creating a…