Front Desk: Guest Experience Specialist
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-09-01
Listing for:
Winwood Hospitality Group
Full Time
position Listed on 2026-09-01
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Front Desk/Receptionist
Job Description & How to Apply Below
Hilton Raleigh is seeking a Front Desk Guest Services Associate to welcome guests, manage reservations, and provide exceptional service at the Embassy Suites property. You will check guests in and out, handle billing inquiries, and coordinate with bell staff to ensure a seamless arrival and departure experience.
Ideal candidates have strong communication skills, a calm demeanor under pressure, and the ability to use a computerized front desk system.
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