Part-Time Bartender ( Garden Inn Crabtree, Raleigh, NC)

Job Details

Job Location:

Raleigh, NC 27612

Position Type:
Part Time

Job Shift: Flexible

POSITION SUMMARY:

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And our amazing Team Members are at the heart of it all! A bartender has three key responsibilities: a) provide a high level of service to hotel guests and clients in the food & beverage areas; b) ensure compliance with the state and county ABC laws and regulations; c) handle cash and payment procedures in such a way as to protect revenues and operating costs of the hotel.

The bartender is individually and collectively responsible for monitoring alcohol consumption levels and protecting the guest’s safety, the hotel’s liability, and his/her own liability. The bartender must be fully familiar with all applicable menus (food and beverage), proper service technique for beer, wine and spirits, basic recipes for cocktails and mixed drinks, Point of Sale system procedures, correct food service and Hilton Garden Inn (HGI) brand standards.

The bartender will build guest loyalty for the hotel and HGI brand by demonstrating professional behavior, competent service skills, sincere hospitality and the HGI Mission Statement

• Complete and stay current on all HGI mandated training and certifications including CARE within required time frame; know individual responsibilities under ABC laws
• Follow hotel procedures for documenting any alcohol related incidents
• Ensure that bar, stations, utensils, equipment, handwash stations, perishable foods & beverages, soft drink dispensers, and beer taps are maintained in sanitary conditions
• Set up bar and reception station in accordance with hotel and HGI brand standards
• Demonstrate hospitality and professionalism at all times
• Understand the handling of cash and charge receipts, settling each shift and maintaining accountability for revenues, verification of charges, proper authorizations
• Know the current beverage menus, portions, recipes, appropriate glassware and garnishes for all regularly served items
• Order, pick up and serve foods as ordered from current menu; know basic preparation and ingredients of menu items, ordering and pick up procedures and times, as well as appropriate utensils and condiments
• Consistent attention to guests, be visible, be observant, respond promptly to needs.
• Store all equipment, food, and beverages appropriately
• Maintain uniform in an exemplary fashion. Report to work in complete uniform including nametag, maintain uniform in clean, crisp condition. For safety purposes non-slip shoes are required.
• Available to work various shifts as determined by banquet events, seasonality, operating hours; is consistently punctual
• The hotel’s goal is to maintain all items and areas in “like new” condition - inform supervisor of any safety concern or need for repair.
• Complete all assigned pre- and post-shift tasks.

A bartender has personal as well as company responsibility in insuring the safe and lawful dispensing of alcohol beverages – it is critical to never lose sight of this fact.

Our hotel’s primary goal is to provide hospitality and exceed guest expectations for levels of service, quality, consistency, and…