Weekend Breakfast Attendant; Hampton Inn and Suites Brier Creek-Raleigh, NC)

Job Details:

Job Location:

Raleigh, NC 27617, Position Type:
Part Time,

Job Shift: Day,

POSITION SUMMARY:

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And our amazing Team Members are at the heart of it all!

The Breakfast Attendant’s primary responsibility is to Set up and break down each morning's complimentary breakfast buffet, ensuring buffet items such as fruits, breads, cereals and bakery items remain well-stocked, maintaining the safety and appearance of the buffet area and cleaning the area in preparation for the next day. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

The Breakfast Attendant must understand that they are a part of a larger food & beverage department, and their work reflects not only the department but the entire hotel team, Hampton Inn & Suites and Hilton Worldwide brands in general. Present a professional and properly uniformed appearance. Meet department guidelines for attendance and punctuality. Demonstrate personal integrity.

• Assist in setting up complimentary breakfast areas. Polish all glass, plates, and stemware. Place food product out in an appetizing and appealing manner.
• Greet all guests arriving and ensure all guests entering are allowed access. Familiarize new guests with the stations and offer any assistance.
• Clean up after guests are finished and prepare for the arrival of new guests. Maintain lounge by sweeping, detailed cleaning of all countertops, chafing dishes, cabinets, pantries, chairs, and tables. Dusting of mirrors, artwork, computer, desk, fax machine, and display tables. Cleaning of windows, sweeping of patio, cleaning of trash from guests in landscaping around patio. Clean all walls and entry doors.
  
  Clean highchairs.
• Break down all stations and return dirty dishes to the kitchen. Refill all supplies, including salt and pepper dispensers, restock napkins, condiments, and leave lounge stocked and clean for the next shift. Clean refrigerator, start dishwasher, clean kitchen floors, and clean cart while placing clean bus tubs.
• Complete all food service training within 14 days of hire; other essential training and certification within 30 days of hire, to include CPR.
• Know all essential functions of the Point of Sale (POS) system, monitor voids and “no sale” transactions.
• Check station before, during and after shift for proper set-up and cleanliness.
• Replenish silverware, sugar caddies and condiments.
• Light to moderate food preparation.
• Refill beverage containers.
• Mop, wipe and sweep when needed.
• Breakfast Attendants are also tasked with acting as representatives of the hotel and are therefore required to provide a welcoming and hospitable atmosphere to guests.
• Demonstrates attentiveness and responsiveness to guests needs, ensures follow-through and completion.
• Always demonstrates excellent guest and team member relations, with all departments.
• Understands safe handling of food, beverage, heat sources and other service equipment. Work with culinary staff to recover unused / unserved foods.
• Ensures safe and correct storage of equipment.
• Ensure maintenance of beverage stations.
• Is able to meet flexible scheduled…