Hotel F&B Apprenticeship- Wake Tech

The Hotel Food and Beverage Apprentice will participate in a structured, hands-on training program designed to develop knowledge and experience in hotel food and beverage operations. The apprentice will gain practical experience supporting the hotel's full-service restaurant and bar, separate breakfast operation, and banquet and event services.

Working under the guidance of Food and Beverage leadership, the apprentice will learn the daily operational responsibilities involved in providing high-quality food and beverage service while supporting the overall guest experience and hotel operations.

The apprentice will gain exposure to restaurant service, breakfast service, bar operations, banquet and event operations, food safety and sanitation, guest service, inventory, and operational procedures.

• Participate in the daily operations of the hotel's Food and Beverage Department.
• Gain hands-on experience in the hotel's full-service restaurant, bar, breakfast operation, and banquet and event services.
• Learn and follow hotel and restaurant service standards, policies, and procedures.
• Assist with opening, operating, and closing food and beverage outlets and event spaces.
• Support daily operational needs to ensure efficient and consistent service.
• Learn how food and beverage operations contribute to the overall hotel guest experience.
• Maintain a clean, organized, and professional work environment.
• Assist Food and Beverage leadership and team members with operational projects and daily assignments.

• Gain experience in all areas of full-service restaurant operations.
• Assist with preparing the restaurant for meal periods and guest service.
• Learn proper table setup, service procedures, and guest interaction standards.
• Greet and assist guests in a friendly, professional, and hospitable manner.
• Learn food and beverage menu offerings and provide accurate information to guests.
• Assist with taking orders, delivering food and beverages, and monitoring guest satisfaction, as permitted by training and applicable regulations.
• Learn procedures for handling guest requests, concerns, and service recovery.
• Assist with maintaining cleanliness and organization throughout the restaurant.
• Participate in restaurant opening and closing procedures.

• Participate in the hotel's separate breakfast service operation.
• Assist with preparing the breakfast area for daily service.
• Learn breakfast-specific service procedures, food presentation standards, and guest service expectations.
• Assist with replenishing food and beverage items and maintaining service areas throughout the breakfast period.
• Monitor cleanliness, organization, and guest needs during service.
• Assist with breakfast setup, breakdown, cleaning, and preparation for subsequent operations.
• Learn the importance of efficient service during high-volume breakfast periods.
• Coordinate with Kitchen, Front Desk, and other hotel departments as needed to support breakfast operations.

• Gain exposure to the daily operations of the hotel's bar.
• Learn responsible alcohol service practices and all applicable laws and hotel policies.
• Assist with bar setup, organization, cleaning, and closing procedures, as permitted by age requirements and applicable regulations.
• Learn about beverage menus, products, presentation standards, and service procedures.
• Assist with maintaining inventory, supplies, glassware, and bar equipment.
• Support bartenders and other team members with operational needs.
• Learn procedures for checking identification and promoting responsible alcohol service, where applicable.
• Maintain cleanliness and organization of bar areas and equipment.

• Participate in the planning and execution of banquet functions, meetings, events, and other group food and beverage services.
• Assist with setting up and breaking down banquet rooms and event spaces according to banquet event orders, floor plans, and hotel standards.
• Learn proper banquet table settings, room setups, buffet presentation, and service standards.
• Assist with preparing banquet equipment, linens, service ware, tables, chairs, and other event materials.
• Support banquet meal and beverage service, including plated meals, buffets, receptions, breaks, and other catered functions.
• Assist with maintaining service standards and guest satisfaction throughout events.
• Learn to read and…