Learning and Performance Administrator

About The Role

The Learning & Performance Administrator is responsible for the development and delivery of all staff training programs, employee development, and the facilitation of in‑person onboarding and orientation. Designed with leadership, management, business and personal progression and best practice in mind, the focus of this role is to expand the talents and skills across all employees at all levels within an organization.

The chosen individual will have strong knowledge of learning strategies, training development and a strength in proactively supporting managers and employees to drive employee growth and development. The position is based in Raleigh, NC.

Start Pay: $70,000 annually

• Develop all compliance training and delivery in compliance with regulations and company policies.
• Support Subject Matter Experts in course planning, development and evaluation of department or team specific training.
• Report progress on training to COO and Director of People Operations.
• Maintain LMS for delivery of all online training and record keeping.
• Assist in the identification of training needs and development of training initiatives for a group and on an individual basis.
• Proactively support employee development and make resource recommendations.
• Help to develop and manage the training budget.
• Develops and delivers people manager training on an as‑needed basis.
• Collaborate with Donor Engagement to develop role‑based training for all MPE facilitators.

• Develop and administer ongoing performance feedback system and ensure managers complete it accurately and timely.
• Co‑partner with COO to ensure organizational OKRs are developed, facilitate training, prepare completion reports, and proactively reach out to managers and staff to support completion and accountability.
• Partner with managers to develop performance improvement plans.

• Lead new employee orientation and serve as primary facilitator.
• Coordinate all logistics to set up new employees with company resources.
• Arrange all travel and meeting logistics for orientation.
• Develop and maintain all orientation forms, materials, and trainings to ensure information is accurate and high quality.
• Develop internal communication to welcome new staff and update the organization when new staff join.
• Collaborate with managers to ensure new employees have a 90‑day plan and follow through to assess completion of the new hire period.
• Periodically evaluate effectiveness and modify as needed.

• Develop, plan and execute annual employee engagement activities.
• Ensure all engagement activities are coordinated, communicated and implemented successfully.
• Co‑develop and execute annual employee engagement survey and random pulse surveys to measure and learn about current engagement.
• Coordinate selection of recipients and award presentations.
• Promote acknowledgement of staff birthdays and anniversaries and propose supporting programs.

• Maintain LMS (Engagedly) for delivery of all online training, compliance, and record keeping.
• Maintain UKG Document Manager for delivery and tracking of employee files.

Perform other duties as assigned or become necessary by supervisor.

None at this time.

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must be able to sit for long periods of time, stand, walk, and occasionally lift and/or move up to 25 pounds and occasionally roll or move up to 50 pounds.

The employee will work on a computer and simultaneously use the telephone and must have good hand/finger dexterity. Specific vision abilities required for this job include close vision and ability to adjust focus.

The work environment characteristics described are representative of those an employee encounters…