Manager, Employee Relations - UNC SOM

Description

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The Manager, Employee Relations, UNC SOM provides leadership and strategic oversight to the Employee & Management Relations team within the Human Resources Office at the UNC School of Medicine (SOM). This position is responsible for supervising a team of professional-level employee relations consultants, ensuring effective and consistent application of policies, practices, and procedures related to employee and management relations. The Manager will work closely with senior leadership, faculty, staff, and HR partners to address complex employee relations issues, guide management on best practices, and foster a positive, collaborative work environment.

Strong employee relations expertise, including an understanding of the legal implications associated with complex employee relations matters, is essential for success in this role. Experience supporting an academic medical center, healthcare organization, or similarly complex environment is highly preferred.

• Employee Relations:
  Works closely with management and employees to improve working relationships, build morale and increase retention by proactively recommending ideas, training and programs to enhance the employee experience. Provides guidance and education in all areas of employee relations administration in order to improve staff skills, increase self‑sufficiency and effectively manage unsatisfactory performance matters in a consistent, prudent and at the highest of professional and practice standards.
  
  Manages a variety of employee relations issues on behalf of the School of medicine to include: employee complaints, harassment allegations (in coordination with the Equal Opportunity and Compliance Office on campus as well as any indicated intersection of UNC Health, code of ethics violations and civil rights complaints, policy interpretation, personnel practices, corrective action procedures and performance management, Disruptive Behavior Complaint (DBC) investigations, high level analysis of workplace climate issues, etc.
  
  Provides resources and guidance when complex workplace issues arise among employees or between employees and managers, across multiple entities (owned, managed, contracted, etc.) especially at key points of the employee life cycle for academic and non‑academic personnel, professional staff (up to and including MD/PhD), such as performance management, leave, job changes and end of employment/management of academic contracts as well as tenure/non‑tenure track appointments.
  
  Provides direction, oversight and management for all SOM employee relations activities and delivers outstanding customer support to SOM leaders and managers through personal service and direction and coordination of that of assigned senior employee relations consultants.
• Leadership:
  Supervises and mentors a team of professional‑level employee relations Consultants.
• Provides guidance, feedback, and support to consultants in handling complex employee and management relations issues. Conducts performance evaluations and offers professional development opportunities for team members. Ensures the team adheres to HR policies and best practices while managing employee and management relations issues. Manages day‑to‑day work of SOM‑HR employee relations staff to the point of consistently ensuring a high degree of productivity and service.
  
  Serves as the primary resource for the Office of Human Resources and SOM leadership regarding employee relations issues, including discipline, performance management, and conflict resolution. Analyzes trends in…