Senior System Analyst

Piper Companies is seeking an experienced Senior System Analyst to support a rapidly growing, tech‑driven insurance organization. The Senior System Analyst will serve as a subject matter expert for the FAST Policy Administration System, leading requirements analysis, system evaluation, and cross‑functional collaboration to support product development and operational enhancements.

• Analyze and define system requirements for insurance and annuity products within the FAST Policy Administration platform
• Collaborate closely with business users, product owners, developers, and QA teams throughout the SDLC
• Troubleshoot production issues, perform defect analysis, and propose system improvements
• Work with application vendors to identify system changes and document implementation plans
• Develop process flows, training materials, and system documentation to support new functionality

• Bachelor’s degree in computer information systems or related technology field
• 6+ years of progressive experience in system and data analysis, including web services and application components
• 2+ years of experience working with an insurance administration platform
• Strong ability to translate business requirements into functional and technical specifications
• Excellent communication skills and proven ability to manage competing priorities
• Background in insurance systems, ideally with experience in annuities or Policy Administration Systems

• $100,000 – $125,000 annual range plus full benefits:
  Medical, Dental, Vision, 401(k), paid time off, holidays, and legally required sick leave
• On‑site schedule — three days per week at the Durham, NC headquarters

Senior System Analyst, FAST, Policy Administration System, insurance technology, annuities, system requirements, SDLC, process analysis, data analysis, defect management, system configuration, documentation, vendor coordination, modernization strategy, technical specifications, insurance operations, cross‑functional collaboration, enterprise systems