Professional Services Architect - Sales Planning

Overview

Captivate

IQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures, we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance.

Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management.

Location options include Hybrid in Austin, TX (in-office 3 days per week) and Remote in Raleigh, NC;
Nashville, TN;
Toronto, Canada. The Raleigh, NC option is listed among preferred locations.

Captivate

IQ’s Professional Services team delivers high-impact implementations for the world's most complex sales organizations. As our first dedicated Sales Planning Architect, you will elevate our architectural standards, transforming existing playbooks into a global gold standard for territory, quota, and capacity solutions. This is a premier, high-visibility individual contributor role for a technical builder who excels at solving intricate modeling challenges. You will lead this new domain and collaborate with Architects specializing in incentive compensation to ensure a deep technical bench for brainstorming and peer reviews.

You will serve as the principal authority in the room, navigating ambiguity for global stakeholders and directly shaping our product roadmap.

Job Location:

The candidate selected for this opportunity must reside near one of the following locations:
Hybrid (in-office 3 days per week) – Austin, TX;
Remote – Raleigh, NC;
Nashville, TN;
Toronto, Canada.

• Architectural Leadership:
  Elevate existing Sales Planning standards into a "Gold Standard" framework by refining reference architectures and institutionalizing global best practices. Act as the lead expert to drive continuous improvement across the delivery lifecycle, ensuring global teams evolve from baseline execution to specialized technical mastery
• Strategic Advisory:
  Lead discovery workshops with Sales Ops and Finance executives to translate complex sales strategies into scalable, data-driven models
• End-to-End Implementation:
  Own the full lifecycle of our most complex builds, from hands-on configuration of advanced logic to designing auditable, high-performance systems
• Data Strategy:
  Oversee data ingestion and transformation from CRM (Salesforce), HRIS, and ERP systems, ensuring absolute integrity across the planning lifecycle
• Product Partnership:
  Act as a critical bridge to Product and Engineering, surfacing field patterns to influence the evolution of our sales planning features
• Team Elevation:
  Set the bar for technical excellence by mentoring consultants and conducting design reviews to ensure solution hygiene

• Experience:
  
  6+ years in Sales Planning, Rev Ops, or Incentive Compensation (Consulting or Enterprise Professional Services experience preferred)
• Domain Expertise:
  Deep mastery of quota allocation, territory design, and capacity planning methodologies
• Technical Proficiency:
  Hands-on expertise building complex calculation logic within enterprise platforms (e.g., Anaplan, Captivate
  
  IQ, Xactly, or Varicent)
• Data
  
  Skills:
  
  Advanced data modeling ability; comfortable using SQL, spreadsheets, or analytical tools to validate and reconcile complex datasets
• Communication:
  Proven ability to influence executive stakeholders and explain technical architecture in simple, business-focused terms
• Execution:
  Track record of leading high-stakes projects, managing technical risk, overseeing UAT, and delivering accurate, explainable solutions

• (US-ONLY) 100% of medical, dental, and vision covered including 75% for dependents
• Flexible vacation days and quarterly mental health days so you can recharge
• One-time anniversary allowance for travel, home furnishings, or a nice meal
• Annual stipends for professional development and caretaking
• (US-ONLY) 401k plan to participate in and save towards the future
• Newest Apple products to help you do your best work
• Employee Resource Groups (ERGs) to support and celebrate diverse communities within CaptivateIQ

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