Compliance Manager Raleigh, North Carolina, East Coast

At VISASQ/COLEMAN, we connect businesses with hard‑to‑find expertise through our extensive global network of subject matter experts. VISASQ/COLEMAN is a partnership formed by Visas

Q Inc., Asia's leading expert network and the only publicly traded company in our field. Through Visas

Q’s merger with Coleman Research, a trusted expert service provider with over 20 years of experience, VISASQ/COLEMAN offers tailored consulting solutions for consulting firms, asset management funds, and corporations seeking primary research insights.

Our mission is to eliminate barriers to knowledge by facilitating direct exchanges of critical insights across industries. We take pride in utilizing our comprehensive internal database of qualified experts, along with our ability to custom recruit specialists for each project, ensuring our clients receive timely and relevant information to inform their decision‑making processes.

With offices in Phoenix, Raleigh, New York, London, Reading, Hong Kong, Singapore, and Japan, we empower our clients to navigate complex markets and gain a competitive edge. Join us in revolutionizing informed decision‑making by transforming how businesses access expert insights.

• Lead the day‑to‑day operation of the Compliance function, ensuring work is prioritized, completed, and reviewed accurately.
• Serve as the primary escalation point for compliance issues, exceptions, and time‑sensitive requests.
• Monitor compliance activity across inboxes, Slack, and project workflows.
• Ensure consistent application of compliance standards across clients, projects, and expert engagements.

• Manage, coach, and develop a global Compliance team through regular one‑on‑ones and team meetings.
• Delegate work while maintaining accountability for quality, timelines, and outcomes.
• Set and review individual and team goals, providing clear performance feedback.

• Act as the primary compliance contact for clients, including compliance officers and legal counterparts.
• Conduct standard and non‑standard due diligence calls and support client audits and questionnaires.
• Interpret client‑specific compliance requirements and translate them into clear internal processes.
• Build strong, trusted relationships with client compliance teams.

• Lead compliance onboarding for new hires and deliver recurring compliance training throughout the year.
• Maintain and update compliance policies, procedures, and training materials.
• Ensure compliance documentation is accurate, organized, and audit‑ready.

• Oversee the setup and maintenance of client and company compliance rules within internal tools.
• Identify and resolve errors, inconsistencies, or gaps in compliance workflows.
• Partner with internal teams during process changes, system updates, or automation initiatives.
• Recommend and implement improvements to compliance processes and controls.

• Proactively identify and manage compliance risks related to expert engagement, data integrity, automation, and AI usage.
• Investigate and resolve issues involving fraudulent experts or policy violations.
• Ensure privacy and data protection standards are upheld across regions.
• Partner with Legal and senior leadership on emerging compliance risks.

• Provide compliance coverage across U.S., EMEA, and APAC regions.
• Support time‑sensitive client requests and priority issues across time zones.
• Help train and support regional team members to ensure consistent global standards.

• 5‑8 years of relevant work experience in a compliance role within a professional services, consulting, financial services, or research environment.
• At least 1 year of direct people‑management experience.
• Hands‑on experience managing daily compliance operations and handling escalations in a fast‑paced, client‑driven setting.
• Experience interpreting client compliance requirements and implementing them through operational processes.
• Strong judgment, attention to detail, and ability to manage sensitive issues.
• Clear, professional…