Product Manager Raleigh, NC

Overview

Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. Our products, business, and workplace culture have received awards such as Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace, allowing employees to work remotely, from an office, or a combination depending on the role and team.

We value teamwork over ego, innovation, individual empowerment, initiative, ownership, and passion and excellence in every area. We are committed to diversity and creating an environment that is respectful and inclusive for everyone.

We are looking for a rockstar Product Manager to impact our Search and Change Management teams, enabling customers from individuals to enterprises to quickly engage in Lucid, collaborate, generate ideas, and create actionable business decisions. You will join a vibrant team of PMs, UX Designers, Engineers, and QA Specialists who work on high-value, tailored solutions, user experiences of data and diagrams, and the technical platform that makes it all possible.

If you are a natural mentor, a great teammate, passionate about elegant solutions and user experiences, and have the technical skills to understand search systems at scale, let’s talk!

• Work closely with UX, Engineering, Marketing, Sales, and other Product teams
• Become an expert in our customers, their motivations, goals, and needs
• Deliver on key business outcomes measured by top level business metrics
• Own product features and/or themes through their creative cycle: ideation, specification, development, release, analysis, and iteration
• Perform qualitative and quantitative research to discover feature ideas and validate them before development
• Work closely with UI/UX designers to ensure an excellent user experience in our product
• Work with engineers to help guide feature development
• Leverage metrics to understand usage patterns and the effectiveness of features using quantitative analysis to find opportunities for optimization
• Plan and prioritize work across multiple projects, and communicate priority to relevant stakeholders
• Be responsible for affecting key performance indicators
• Other duties as assigned

• 3-5 years of software Product Management experience
• Track record of improving core business and product metrics, especially in B2B SaaS environments
• Ability to de-risk: creative approaches to validate hypotheses quickly
• Ability to talk with anyone from engineers to enterprise sales reps, solution engineers, executive-level customers, internal stakeholders, and end users, each in their own language
• Ability to understand and discuss technical trade-offs (e.g., Precision vs. Recall, or Latency vs. Feature Richness)
• Understand how to create simple and intuitive user experiences
• Excellent working relationship with engineering and UX
• Proven ability to take feedback and learn fast

• Strong eye for polish, design, and brand within a product
• Experience with document-centric SaaS solutions
• Search domain expertise with Elasticsearch and/or Open Search
• Experience working with SaaS tools administrators
• Experience with rapid prototyping and learning techniques, including AB/multivariate testing
• Strong understanding of digital products and productivity workflow

Lucid Software is an equal opportunity employer. We do not discriminate on the basis of any protected status. We value diversity and are dedicated to creating an environment that is respectful and inclusive for everyone.